Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Date set for Hunstein Rehearing on Standing

13 January 2022

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New York Reduces Judgment Rate on Consumer Debts to 2%

13 January 2022

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11 January 2022

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22 December 2021

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17 November 2021

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15 Days Until Reg F is Here! 3 Things You Can Do to Prepare for the Reg F Effective Date NOW

15 November 2021

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11th Circuit Issues Substitute Opinion in Hunstein; Will Dissent provide Key for Defense Against Copycats?

29 October 2021

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Federal Court Agrees with Debt Collectors; Holds Two Hunstein Copycat Plaintiffs Have Standing in Federal Court

7 October 2021

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Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021

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Crushing Victory: Court finds Aspect/ALM Not an ATDS– Rejects “Capacity” Argument (But There’s a Big “FN7” Wrinkle Here)

16 September 2021

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Think Differently: Is Debt the Greatest Innovation of all Time?

15 September 2021

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7th Cir. Holds FDCPA ‘Debt Validation Notice’ and ‘Caller Identification’ Issues Not Enough for Standing

14 September 2021

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Think Differently: Don’t Overlook Inbound Calling

9 September 2021

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D.C. Emergency and Temporary Legislation Limiting Collection Activities to Take Effect September 23, 2021

8 September 2021

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Credit Eco To Go: Adhering to the Price of Admission

7 September 2021

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The Wins Keep Coming! Another Court Finds Calling From Curated List of Numbers is Not R&SNG

2 September 2021

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ICYMI: CFPB Takes Action Against Fair Collections & Outsourcing for Misrepresentation and Failing to Investigate ID Theft.

31 August 2021

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10th Circuit Says Single Phone Call is Sufficient for Standing, Blasts Defense Counsel for Presenting Bona Fide Error Defense Without Procedures.

26 August 2021

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6th Cir. Holds Mere Confusion Does Not Impart Article III Standing, Reverses FDCPA Ruling in Favor of Defendant

25 August 2021

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California DFPI Invites Comments for Debt Collection Licensing Act

25 August 2021