Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CA DFPI Issues Draft Rules to Implement CCFPL Provisions on Complaint Handling, UDAAP Definition for Commercial Transactions
24 August 2021
Does Your Collection Agency Name Violate Regulation F? [Podcast]
19 August 2021
Utah District Court Finds Petition Clause Bars FDCPA Suit Brought Against Debt Buyer for Filing Collection Suit Without a License
18 August 2021
Credit Eco to Go: Competing for the Attention of the Consumer
9 August 2021
D.C. City Council Amends Emergency Debt Collection Bill
5 August 2021
DCM Services Enhances DCMS ServiceLink with Chat Functionality and Quick Pay Feature
5 August 2021
CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready”
3 August 2021
BREAKING: CFPB Confirms Reg F Will Take Effect on November 30, 2021
30 July 2021
The TransUnion Decision: A Blessing or a Curse for the ARM Industry?
29 July 2021
Passing Value to Sellers Through 100% Machine Learning Driven Calling
29 July 2021
D.C. Council Passes Comprehensive Debt Collection Bill; Sends to Mayor for Signature
28 July 2021
Awesome TCPA Win!: Court finds Facebook’s “Clear Holding” Requires Use of R&SNG and Not Just Capacity to Qualify as ATDS
27 July 2021
Eastern District of New York Dismisses Six Hunstein Copy-Cat Cases; Questions Hunstein’s Viability After TransUnion
26 July 2021
California DFPI Announces Inaugural Debt Collection Advisory Committee Meeting
26 July 2021
8th Cir. Confirms Various Loss Mit and Foreclosure Communications Not Subject to FDCPA
22 July 2021
What If You're Not As Automated As You Think You Are?
21 July 2021
CA DFPI: Debt Collector License Application Due by Dec. 31, 2021
21 July 2021
Hunstein Stay Denied!: Court Refuses to Stay Hunstein Case Pending En Banc Determination–Withholding of Mandate Immaterial
19 July 2021
Consumer Relations Consortium Receives Responses from Nevada Regarding New Medical Collections Law
12 July 2021
Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed
8 July 2021