Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CFPB Enters into Consent Order with Student Loan Servicer to Settle Alleged UDAAP Violations in Connection with FFELP Loans
18 April 2022
3 Compliance Myths about Email for Digital Debt Collections/Recovery
7 April 2022
DC Protects Consumers From Unjust Debt Collection Practices Amendment Act of 2021
4 April 2022
PDCflow Partners with Debtmaster360 to Offer Fast, Secure, Digital Payment Workflows
4 April 2022
Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly
30 March 2022
CFPB Says its UDAAP Authority Includes Ability to Review for Discrimination; Updates UDAAP Exam Procedure
22 March 2022
Equifax, Experian, and TransUnion Support U.S. Consumers With Changes to Medical Collection Debt Reporting
21 March 2022
CFPB Revises Debt Collection Exam Procedure
14 March 2022
Judge Grants Motion to Dismiss in FDCPA Class Action Over Settlement Offer in Letter in Favor of Halsted Financial Services
7 March 2022
Kaulkin Ginsberg Company Releases the Most Comprehensive Report on the ARM Industry:
7 March 2022
The Correct Answers to Questions about the Limited Content Message and Model Validation Notice [Video]
3 March 2022
Three Reasons Why a Risk and Gap Assessment Should be in Your 2022 Plan
28 February 2022
Big change - like complying with sweeping Regulation F requirements or adding new tech - brings new, risky gaps in your collections compliance procedures. To avoid surging lawsuit, regulatory, and revenue risk and find those gaps, creditors and agencies need the best tool for the job: a risk and gap assessment.
8th Cir. Holds FDCPA Plaintiff Lacked Article III Standing in Garnishment Communication Case
24 February 2022
Consumer Relations Consortium Comments on NYDFS Proposed Alterations to Debt Collection Rule
17 February 2022
EDPA Finds Alleged Transmission of Consumer Information to Letter Vendor States Claim Under FDCPA’s § 1692c(b)
10 February 2022
Hunstein: Case Moves Forward; Consumer Files Final Brief Before Case is Reheard
7 February 2022
Consumer is Responsible for Default Judgment; Court Dismisses Class Action Lawsuit on Standing
31 January 2022
Ninth Circuit Holds LiveVox HCI is not an ATDS in Unpublished Decision
26 January 2022
Hunstein: Preferred Files its Brief Addressing Standing
24 January 2022
New CFPB Bulletin Addresses Unlawful Medical Debt Collection and Credit Reporting
18 January 2022