Debt Collection News RSS Feed

Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Tenth Circuit Finds that Materiality Must be Determined Through the Perspective of the Reasonable Consumer

13 September 2022
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Hunstein Isn't Over: 4 Things You Need to Know

12 September 2022
Woman comforting a depressed man who is sitting at a desk looking at paperwork [Image by creator Photographee.eu from AdobeStock]

Create an Empathetic Path to Cure in Collections

25 August 2022
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4 Vendor Management Best Practices for Collections and Recovery

18 August 2022
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Debunking Three Compliance Myths Regarding Texting in Collections & Recovery

9 August 2022
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CFPB to Make Organizational Changes

4 August 2022
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CFPB Releases Reg F Guidance

2 August 2022
A cup of coffee, a pen, and a magnifying glass sitting on a blackboard that says "Lessons Learned" written in chalk [Image by creator Tuomas Kujansuu from AdobeStock]

Fair Lending 101 for Debt Collectors [Podcast]

28 July 2022
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California Requests Feedback on Proposed Debt Collection Regulations Impacting Licensing, Reporting, and Records

21 July 2022
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Hunstein Copycat Suit Fails Where Data Sent to Vendor is Secure

20 July 2022
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Debt Collection Text Messages Not Protected by Bona Fide Error?

18 July 2022
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Open to the Public: Debt Collection Advisory Committee Meeting

18 July 2022
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Washington Court Sides with Hunstein Copycat; Rejects Main Industry Defenses

15 June 2022
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Credit Eco to Go: The Problem Solving Game of Digital Communications [Podcast]

14 June 2022
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California DFPI Proposes Extensive Rules Relating to Companies’ Responses to Consumer Complaints

7 June 2022
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

CFPB Focuses on Innovation; Creates New Office and Hints at Future Rulemaking

25 May 2022
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BNPL is Primed for Growth

18 May 2022
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CFPB Says ECOA Applies to an Accounts Full Life Cycle, including Collection Procedures

10 May 2022
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CFPB Claims Oversight Over More Entities Including Fintechs; Says it Will Publish Supervisory Determinations

26 April 2022
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3 Under-the-Radar Strategies to Reduce Friction in Authentication for Digital Debt Collection

25 April 2022

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