Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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How to Build Trusted Creditor-Collector Relationships (and Better Market Your Agency)
18 May 2023
CA DFPI announces new Debt Collection Advisory Committee
3 May 2023
Credit Counseling - The Untapped Resource that Can Strengthen Consumers’ Finances While Improving Recovery Rates, Employee Morale, and Corporate Reputation
25 April 2023
Pennsylvania Appellate Court Rejects Claim That Dunning Letter Sent Post-Expiration of The Statute of Limitations Violated Law
24 April 2023
Sending Docs After the Validation Period Expires? One Court Says, No
19 April 2023
Sixth Circuit Affirms Summary Judgment Finding Defendant Not a “Debt Collector” Under the FDCPA Where Account Was Not in Default When Transferred
11 April 2023
Lowering the Bar: CFPB Unveils Its Playbook on Combatting “Abusiveness”
6 April 2023
CFPB vs. PRA-Top 3 Takeaways and PRA’s Response
29 March 2023
New Wyoming Bill Requires Licensure for Debt-Buyers
15 March 2023
The Two New Yorks and Their Proposed Debt Collection Rules
22 February 2023
The Wait is Over: New York Department of Financial Services Releases Proposed Debt Collection Rule Amendments
1 February 2023
CA DFPI Issues Fines, But are Recipients Even Debt Collectors?
31 January 2023
2022 Data Privacy Roundup – New Laws, Rulemaking, and Important Dates
12 January 2023
Looking Back on 2022: A Dynamic Year for the ARM Industry
19 December 2022
NYC Debt Collector Rules - Amendments Proposed; Public Hearing to be Held Dec 5th
28 November 2022
Eleventh Circuit Vacates Dismissal of FDCPA Case and Finds that Wasted Time and Emotional Distress Can Confer Article III Standing
10 November 2022
Compliance From the Top Down: An Interview with TCN
8 November 2022
Defeating Credit Repair Organizations - Recent Win in FL Case Highlights Successful Strategies
3 November 2022
“It’s About ‘That’ Time” for the CFPB to Comment on Hunstein
31 October 2022
Aged Account Comes Back to Haunt Collections Firm: Federal District Court Revives Time-Barred FDCPA Claims
27 September 2022