Debt Collection News

Collections & Recovery

Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Opting Out of Letters? Not So Fast Says Texas Court

30 May 2024

CFPB Publishes Consumer Response Annual Report

18 April 2024

5th Circuit Reverses Judgment in FDCPA Case

10 April 2024

[Video] Unlocking a Consumer's True Capacity to Pay

8 April 2024

Credit Card Charge-offs and Delinquencies Hit 12-year Highs

4 March 2024

Restrictive Collection Bill Pending in Minnesota

27 February 2024

CFPB Bites of the Month - 2023 Annual Review - Debt Collection

22 February 2024

Modernize Your Skip Tracing Strategy [sponsored]

14 February 2024

Florida Bankruptcy Court Sanctions Debt Buyer for Seeking to Collect Debt that Consumer Failed to Schedule in Bankruptcy Case

12 February 2024

CO and NY Enact Laws to Prevent Reporting of Medical Debt to Credit Bureaus

2 January 2024

Minnesota Amends Health Care Provision in Extensive New Law that Affects Debt Collection

12 December 2023

CRC to NYC DCWP: Proposed Rule Misses the Mark, is Unclear, and Will Harm Consumers

5 December 2023

5 Steps for Effective Debt Collection Data Analysis

14 November 2023

Top KPIs for Your Recovery Operations

8 November 2023

For Effective Digital Collections, Channel Your Inner Digital Marketer

30 October 2023

[Video] Three Keys to Building a Collections Technology Roadmap

26 October 2023

NYC Proposes Amendments to Debt Collection Rules; Comments Due by Nov 29th

19 October 2023

CFPB’s Summer Edition of Supervisory Highlights Focuses on Auto Lending/Servicing and Debt Collection Practices

8 August 2023

You Don’t Need a Crystal Ball to Predict Industry Volume Trends

1 August 2023

Nevada Expands Collection Agency Licensing Requirements

5 July 2023