Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Data Privacy and Security: What’s Next for Debt Collectors?
10 October 2019
CFPB's Semi-Annual Report Contains Some, But Not Much, Information About Debt Collection
10 October 2019
What Are Accounts Uncollectible?
9 October 2019
Big TCPA Win For Debt Collector—Court Refuses to Certify TCPA Case Against Debt Collector Allegedly Calling Wrong Numbers Because Data Lies and So Do People
8 October 2019
CFPB Proposes Debt Collection Rule that Congress Rejected [Podcast]
3 October 2019
NYC Report Proposes Requiring Debt Collectors to Provide Better Services for Consumers with Limited English Proficiency
3 October 2019
Court Trebles TCPA Damages Against Debt Collector for Using Skip-Traced Numbers, Awards ~$300k
2 October 2019
Digitize your Collections: Where's the Value in All of This New Technology?
2 October 2019
CFPB Announces Additions to Executive Team
1 October 2019
In-Depth Discussion of Hot Topics from House Fin. Servs. Committee Debt Collection Hearing
30 September 2019
Lively Debt Collection Debate Likely in House Fin. Servs. Committee Hearing Tomorrow
25 September 2019
N.D. Ill. Calls Out Plaintiffs’ Counsel’s Scheme of Faxing Credit Report Disputes to Obscure Number
24 September 2019
Consumer Relations Consortium Submits Comment to CFPB's NPRM for Debt Collection
19 September 2019
Credit Reporting is Front and Center in CFPB’s Supervisory Highlights; Debt Collection Referenced
18 September 2019
California Debt Collector Hit With $267 Million TCPA Judgment After Jury Verdict
12 September 2019
The CFPB’s Proposed Debt Collection Rules—What They Mean for Financial Institutions That Outsource to Collection Vendors
10 September 2019
Court Awards Attorney Fees to Debt Collector, Finds Plaintiff Filed FDCPA Case in Bad Faith
4 September 2019
CFPB Settles with Asset Recovery Associates Over Alleged Litigation, Credit Reporting, and Arrest Threats
29 August 2019
ConServe Holds School Supply Drive
27 August 2019
Court Foils Attempt at Creating an FDCPA Violation by Sending C&D Request to Parent Company
21 August 2019