Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Legitimate Debt Collector or Scam? CFPB Releases Video to Educate Consumers on Spotting the Differences
21 November 2019
Empereon-Constar Announces Nearshore Expansion to Mexico City
19 November 2019
Non-profit Healthcare Providers Under Scrutiny for Billing and Collection Practices
14 November 2019
Electronic Patient Communications in the Wake of HIPAA: The Ban Has Lifted
13 November 2019
Sergei Lemberg Joins the Unprecedented Podcast to Discuss TCPA After Regaining His Status as TCPAWorld’s Top Filer
12 November 2019
Mass. AG Enters $4M Settlement with PRA for Allegedly Violating Consumer Protection Laws
11 November 2019
A Push for FDCPA Amendments: Four Bills Introduced to Amend Different Provisions of the Statute
11 November 2019
Second Circuit Double-Hitter: Neither "$0.00" Nor "N/A" in Debt Itemization Confuses Consumers about Static Debts
6 November 2019
The State of Collections: TransUnion and Aite Group Release Report, Outline Challenges and Present Optimistic Future
5 November 2019
Online Debt Negotiation Tools: Reduce My Compliance Risk and Make More Money? Sign Me Up!
4 November 2019
No, Sending Information to Your Mail Vendor is Not Third-Party Disclosure, Says M.D. Fla.
31 October 2019
New Calif. Law Removes Attorney Exemption from Rosenthal Act "Debt Collector" Definition
31 October 2019
Key Ruling in Multi-Account Debt Collection TCPA Case—Revocation on One Account Does Not Revoke Consent for Calls on Another Account
30 October 2019
"Balance Due As Of" Does Not Imply Balance Will Increase, According to E.D. Pa.
29 October 2019
How to Use Email and Text for Collections Without Getting Burned (Part 2)
28 October 2019
Commercial Collections: Is the Collector or Letter Series Bringing in the Money? Or is it Both?
28 October 2019
How to Use Email and Text for Collections Without Getting Burned (Part 1)
22 October 2019
CFPB’s Proposed Debt Collection Rule: Perspectives from the Comment Period
17 October 2019
Argument Day is Here: U.S. Supreme Court Reviews Whether Discovery Rule Applies to FDCPA Claims
16 October 2019
Third Circuit will Review Written Dispute Requirement Issue En Banc
15 October 2019