Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Whitepaper on Debt Collection Released by the Conference of State Bank Supervisors

13 February 2020

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Judge Cancels $2.5M Jury Verdict Against Lexington Law, Instead Grants Judgment for the CRO

10 February 2020

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House of Representatives Passes New Credit Reporting Legislation

30 January 2020

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Idaho Seems Set to Review Legislative Proposal That Would Limit Medical Debt Collection

30 January 2020

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He's Back: Cordray Working with California on Mini-CFPB

29 January 2020

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New Jersey Bill Proposes Income-Based Repayment for Medical Debt

27 January 2020

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Big Week in the 7th Circuit: Settlement Offers, Envelopes, Creditor ID, and More

23 January 2020

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6th Cir. Holds Consumer Lacks Standing to Assert ‘Meaningful Involvement’ Claim, Not Every Technical Violation is Redressable

23 January 2020

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Collection Oversight Expanding from Coast to Coast: Calif.’s Mini-CFPB and N.Y.’s Debt Collector Licensing

16 January 2020

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2020: What’s on the Horizon for the Debt Collection Industry

6 January 2020

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Supplemental NPRM for Time-Barred Debts Coming "Very Early in 2020"

19 December 2019

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Credit Reporting Issues Highlighted in the FTC's and CFPB's Workshop

12 December 2019

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Supreme Court: FDCPA Claims Run from Date of Violation, Not from Date of Discovery

11 December 2019

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Coast President, Everett Stagg, Wins Johnny E. Huntsman Entrepreneurial Success Award

11 December 2019

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7th Cir. Reverses Dismissal of FDCPA Claim Involving Statement That 1099C Form May Be Filed

10 December 2019

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District of Maryland Sanctions Plaintiff and Her Counsel for Abuse of FDCPA and FCRA

9 December 2019

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E.D.N.Y. Calls Out Abuse of FDCPA, Confirms 1692g Requirements Don't Apply to Subsequent Letters

5 December 2019

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Settlement Reveals How Expensive the TCPA is Compared to Other Consumer Statutes Like the FDCPA

3 December 2019

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Debt Collector Accuses Lexington Law of Destroying Evidence in Lawsuit on Credit Dispute Letters

26 November 2019

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CFPB Regulatory Agenda Marks Final Debt Collection Rule for 2020...And the Clock is Ticking to Avoid CRA Nullification

25 November 2019