Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Mass. AG Seeks to Ban Outbound Debt Collection Calls, Enacts Other Measures Amid COVID-19 Crisis
27 March 2020
NACARA Issues Message Amid COVID-19—Consumers, Contact Collectors; Regulators, Recognize Collection Agency Hardships
27 March 2020
North Carolina A.G. Suspends Collection of State-Owned Debts Amid COVID-19 Pandemic
27 March 2020
Managing A/R from Afar: How Well Are Your Remote Agents Performing?
26 March 2020
Updates on N.M., W.V., Ariz. "Essential Business" Classifications
26 March 2020
CFPB Extends Time-Barred Debt SNPRM Comment Deadline
26 March 2020
COVID-19: Several States Toll Statutes of Limitations on Legal Actions
25 March 2020
ED Suspends Student Debt Collection Due to COVID-19
25 March 2020
What Impact will the Coronavirus have on Mergers and Acquisitions?
25 March 2020
Collections and Servicing in the Post-Pandemic World: A Glimpse into the New Normal
20 March 2020
A Memo from Rep. Maxine Waters Suggests Stimulus Priorities, Ceasing Debt Collection
19 March 2020
An Incredible End to the Bad Reyes Saga: Court Vacates Certification and Summary Judgment Rulings and Dismisses Case!
19 March 2020
Attorney's Abandonment of Cases Calls into Question His Adequacy as Class Counsel
17 March 2020
7th Cir. Rejects Plaintiff’s FDCPA Arguments Regarding ‘Consumer’ Debt
16 March 2020
ERC Wins Sanctions Against Plaintiff and Plaintiff's Counsel, Court Awards Debt Collector its Defense Costs and Fees
11 March 2020
Complexity of Calculating Out of Stat Date Rears its Head in Maryland Court Decision
9 March 2020
Time-Barred Debt SNPRM Comment Clock Starts Ticking
2 March 2020
The Impact of the CFPB's Supplemental Proposed Rulemaking for Time-Barred Debt Disclosures is Greater Than What Appears
27 February 2020
Quick FDPCA Stats from the iA Case Law Tracker
27 February 2020
CFPB's Winter 2020 Supervisory Highlights Briefly Mention Debt Collection
18 February 2020