Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Receivables Industry Leaders Share COVID-19 Strategies, Successes, and Lessons Learned
23 April 2020
Do You Have Insurance Coverage For Business Losses Due to the COVID-19 Pandemic?
22 April 2020
ACA International Files Lawsuit Against Mass. AG Over Collection Ban
21 April 2020
Roundup of New Pandemic-Related Debt Collection Guidance From the Past Week (WI, IL, WA, OH)
16 April 2020
Three Key Challenges to Collecting Pre-Charge Off Debt
16 April 2020
Consumer Groups Call for Cancellation of Federal Student Loan Debt as Part of Pandemic Relief
14 April 2020
Navigating the Crisis: What ARM Agencies Must Do to Stay on Course and Compliant
13 April 2020
Trap for the Unwary: Express Consent under the TCPA May not be Consent under the FDCPA
13 April 2020
If Consumer Doesn't Dispute, Creditor Can Also Assume Debt is Valid, Says M.D. Florida (Citing 11th Cir. Case that Already Disposed of the Issue)
9 April 2020
Ugly TCPA Conspiracy Case—Filed by Navient Against a Plaintiff's Attorney—Cleansed a Bit by Dismissing Counterclaims
9 April 2020
DC Prohibits Outbound Collection Efforts Amid COVID-19
8 April 2020
Cordray Weighs In: Recommends Vigorous Oversight of Debt Collectors During and After COVID-19
6 April 2020
Massachusetts Releases FAQs About Its COVID-19 Guidance
6 April 2020
5th Cir. Holds No FDCPA Violation When Collection Letter Stated That Amount Due ‘May’ Increase
2 April 2020
The Consequence of Collection Bans: Student Loan Collection Agency Lays Off ~250 Employees After ED Directive
1 April 2020
No More Circuit Split: Third Circuit Finds No Written Requirement in 1692g(a)(3), Overturns Graziano
31 March 2020
Illinois Regulator Issues Guidance to Collectors and Debt Buyers: You're Not "Essential," But Here's What You Can Do
31 March 2020
North Carolina Dep't. of Insurance: Collectors Must Offer Payment Deferrals to Consumers
30 March 2020
CFPB's Taskforce on Consumer Financial Law Wants to Hear from Debt Collectors in RFI
30 March 2020
CFPB Releases 2019 FDCPA Report; Announces Extension Of Comment Period
30 March 2020