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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Kaulkin Ginsberg Company Releases Middle Market ARM Benchmarking Report

17 October 2017
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Another 1099(c) Disclosure Case Moves Forward in New Jersey

17 October 2017
A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB Takes Action Against "Document Preparation" Company as Debt Industry Struggles to Deal With Influx of Mass Validation Requests

16 October 2017
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Pennsylvania Enters into a New Era of Consumer Protection Enforcement: What Financial Services Companies Must Do Now

12 October 2017
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What’s the Most Important Account in Your Collections Inventory? (sponsored)

11 October 2017
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Debt Collector Prevails in FDCPA Case About Outdated BBB Rating

11 October 2017
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Compliance Challenges Discussed by Industry Experts in Podcast

10 October 2017
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Experts React to FDCPA Court Decision on Emailed Validation Notice

9 October 2017
A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

Court: Validation Notice Sent Via Email Requiring Consumer to Click a Link to Open a “Secure Package” Is Not “Sending” a Validation Notice Under FDCPA

5 October 2017

Judge Rules Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense

4 October 2017
File drawer with one folder in focus, labeled "Dismissed" [Image by creator tashatuvango from AdobeStock]

New York Court Rules Settlement Offer in First Letter Not a FDCPA Violation

3 October 2017
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FDCPA Case Challenges Use of Trade Name Abbreviation

28 September 2017
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Voicemail Emerges Again With Questions of "Communication" and Meaningful Disclosure

27 September 2017
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Judge Awards Attorney Fees to FDCPA Defendant in Case of 'Vexatious' Plaintiff's Counsel

25 September 2017

5th Cir. Holds Threat of Lawsuit to Collect Partially Time-Barred Debt Did Not Violate FDCPA

21 September 2017

Court Rules Verification Docs Fulfill “Least Sophisticated Consumer” Standard

21 September 2017

The Economy’s Effect on the ARM Industry: The KG Prime Index

14 September 2017
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

9th Circuit Opinion Highlights Right to Cure Provision in California’s Rosenthal FDCPA

12 September 2017

3rd Circuit: 2nd Collection Letter Within 30 Days of First Letter is "Overshadowing"

7 September 2017
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NJ Judge Disagrees with NY Judge in FDCPA Case Involving Credit Repair Agreement

6 September 2017

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