Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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BREAKING NEWS: Industry-Friendly Decision in VoIP Case
30 November 2017
Voice over Internet Protocol - Yesterday, Today and Back to Yesterday
30 November 2017
FDCPA Case Law Review for September and October 2017
22 November 2017
Five Insider Tips to Enhance Your Right-Party Contact Strategy (sponsored)
21 November 2017
Is Inaccurate Right-Party Contact Data Putting Your Collections Business At Risk? (sponsored)
15 November 2017
3 Questions and Answers About Mobile Phone 'Blacklists'
14 November 2017
Debt Collector TrueAccord Closes $22M Series B
14 November 2017
Illinois Court Finds Adding Collection Costs Pursuant to Underlying Contract Does Not Violate FDCPA
13 November 2017
FTC Accuses Debt Collector of Deceitful Tactics
9 November 2017
Right-Party Contact Data Benchmarks: Is Your Strategy Up To Speed? (sponsored)
7 November 2017
CFPB Consumer Advisory Board Addresses Debt Collection; Samet Changes the Conversation
6 November 2017
Use These 3 Methods to Make Your Best Account Tactics Your Only Tactics
31 October 2017
Indiana District Court Adopts Supreme Court's Analysis of Definition of a Debt Collector
31 October 2017
10 Steps To a Data-Driven Collections Strategy (sponsored)
30 October 2017
Collection Boot Camp: How to Respond to Collection Disputes
26 October 2017
FTC Perpetuates Real Authentication Challenge for Collectors
25 October 2017
Stellar Recovery Secures Significant Fair Debt Collections Practices Act Victory
25 October 2017
18 Million More Reasons Debt Collectors Need to be Engaged in the Illegal Robocall Solution
23 October 2017
The One Simple Thing Your Recovery Scoring Strategy Is Missing (sponsored)
19 October 2017
Washington District Court Adopts Seventh Circuit Analysis Regarding Collection of Time-Barred Debts
18 October 2017