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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Presentation Highlights Emerging Trends, Innovation, and Robocall Blocking at TransUnion's Third Party Conference

12 November 2018
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Sending Second Validation Notice Within 30-Day Validation Window May Confuse Consumers, According to Eastern District of Wisconsin

7 November 2018
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2018 Midterm Election Results Could Mean Some Changes for Financial Services Industry

7 November 2018
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iQor, Allied Interstate Settle with CA District Attorneys for $9M in Call Volume Case

5 November 2018
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Mass. AG Quietly Adds Third-Party Debt Collectors As Regulated Entities on Website Despite Prior Guidance to the Contrary

5 November 2018
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FTC and NY AG Sue Debt Collectors for Impersonating Law Enforcement, Inflating Amounts Owed

1 November 2018
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Second Circuit Sides with CAC Financial on Reverse Avila Issue, Unpersuaded By Argument that Previous Accrual of Interest is Confusing to Consumer

1 November 2018

IRS PDC Program Quarterly Report Shows Increase in Overall Net Gain

31 October 2018
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N.D. Illinois Cuts Attorney Fees Award Due to Rejection of Settlement Offer Earlier in Litigation

30 October 2018

BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1

25 October 2018
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7th Circuit: Bring Possible Arbitration Agreement to Court’s Attention Early to Prevent Waiver

24 October 2018
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Debt Collector Requirement to Authenticate Consumer Comes to a Head

18 October 2018
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E.D. Wisconsin: FDCPA Does Not Require Specific Labels for Creditor, Identifying Both Comenity and PayPal is Not Misleading

16 October 2018
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Debt Collection Drill: Federal Courts Hold that Standard Validation Notice Violates the FDCPA. Now What?

15 October 2018
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N.D. Illinois Reviews Bona Fide Error Defense Where Debt Collector Serves Wrong Party with Same Name as Consumer

10 October 2018
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BCFP Enters Consent Order with Bluestem for Delayed Forwarding of Direct Payments on Sold Accounts

9 October 2018

Kavanaugh Sworn in as U.S. Supreme Court Justice, May Impact ARM-Related Cases

8 October 2018
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You Can’t Afford To Have Bad Data: Do You Know Your Solutions? (sponsored)

8 October 2018
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Third Judge in D.N.J. Rules Language Inviting Calls with Questions in Validation Letter Does Not Mislead Consumers About Writing Requirement for Disputes

4 October 2018

Text Messages: Elements of Terms and Conditions for Third-Party Debt Collection Industry

2 October 2018

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