Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Four Things That the CFPB's Final Debt Collection Rule Got Right

8 November 2020

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The Puzzle Box That is the Validation Notice Provision in the CFPB's New Rules

5 November 2020

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The CFPB's Final Debt Collection Rule: Impacts on Creditors

4 November 2020

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CFPB Advisory Opinions: Hope for Debt Collectors or a Pipe Dream?

3 November 2020

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CFPB Final Debt Collection Rule v. NPRM: What Made the Final Cut?

2 November 2020

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CFPB Debt Collection Rule Released: How Did the Cookie Crumble on Hot Industry Topics?

30 October 2020

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Court Holds Counterclaim Seeking to Recover Debt in TCPA Suit May Proceed

29 October 2020

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A Review of Supreme Court Justice Amy Coney Barrett's Prior FDCPA Court Decisions

27 October 2020

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Debt Collection Should be on Congress' Mind, Congressional Research Service Suggests

26 October 2020

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Mass. AG Moves to Dismiss ACA Lawsuit on Collection Call Ban for Mootness

26 October 2020

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The Trichell Offspring Saga: M.D. Fla. Dismisses FDCPA Suit for Lack of Standing

20 October 2020

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CFPB Settles with Encore for $15MM Civil Penalties and $78K Monetary Relief

19 October 2020

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Hopefully the End of the Debt Itemization Circus? 7th Cir. and CFPB Side with Debt Collector

15 October 2020

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Credit Eco to Go: Putting the “Consumer” Back Into Consumer Financial Services

13 October 2020

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Wash. State Extends Work from Home Emergency Rule

12 October 2020

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Common Bonding Issues for Collection Agencies

12 October 2020

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Yes, Debt Collectors Can Still Call Numbers Supplied to Creditors as Part of Underlying Transaction

8 October 2020

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Washington, DC Extends its COVID-19 Collection Ban

8 October 2020

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Are Your Debt Collection Communications Getting Through and Timed Right?

6 October 2020

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Interest Disclosure Cases Haven't Stopped, but Plaintiffs Keep Losing

1 October 2020