Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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A Review of 2020 FDCPA and TCPA Opinions from the Second Circuit
5 January 2021
California's Mini-CFPB and Expanded Consumer Protection Laws Are Here
5 January 2021
Part 2 of the CFPB's Final Debt Collection Rule (Reg F) is Here
18 December 2020
2020 Collections-Related Case Law Year in Review
17 December 2020
Debt Collector Stuck in TCPA Suit for Sending “Manual” Text Messages
16 December 2020
9th Cir. Reverses Trial Court Ruling in Favor of Defendant on FDCPA Claim Related to Bankruptcy
15 December 2020
FTC settles first enforcement action targeting “debt parking”
14 December 2020
The CFPB Curtails the Activities of an Unlicensed Debt Collector: Striking a Chord Between State Licensing Compliance and the FDCPA
10 December 2020
The CFPB's Ombudsman Post-Examination Survey
8 December 2020
Realtime, Unfiltered Coverage of The SCOTUS ATDS Argument
8 December 2020
Chairwoman Maxine Waters Urges Biden to Rescind the CFPB's Debt Collection Rule
7 December 2020
Washington's Work From Home Rule Set for Final Hearing in January
3 December 2020
Best Practices for ARM Payment Providers in 2021 (sponsored)
1 December 2020
Has the Definition of Consumer Changed? Insight from Research Assistant
24 November 2020
9th Cir. Holds Mere Reliance on Contract Provision Not Enough for FDCPA ‘Bona Fide Error’ Defense
19 November 2020
Here We Go Again: Renewed COVID-19 Restrictions for Collection Agencies in Washington
18 November 2020
Breaking Down the 7-in-7 Rule and a Discussion About D/B/As from Compliance Weekly
17 November 2020
Afni Settles with CFPB Over Credit Reporting Practices
16 November 2020
Now that the Debt Collection Rule is Final – How are You Changing Your Communication Strategy? And should you? (sponsored)
16 November 2020
E.D.N.Y. Judge Warns Frequent-Filer Plaintiffs' Firm: Continue Filing Frivolous Cases Like This and You'll Get Sanctioned
10 November 2020