Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Thinking Differently: The 4 Most Common Mistakes Plaguing Data Science and AI for Debt Collection

30 June 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

How Accounts Receivable Management Companies Can Improve Payment Acceptance and Reduce Payment Processing Costs (sponsored)

17 June 2021
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HUGE TCPA WIN!: Court Finds Aspect predictive Dialer Not an ATDS– Explains Away Footnote 7

16 June 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How TCN Innovates in a Highly Regulated Industry

7 June 2021
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Vertican Announces Collaboration with EZ Messenger for Q-LawE Platform

7 June 2021
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Consumer Relations Consortium Files Amicus Brief in Hunstein

2 June 2021
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco to Go: Machine Learning—The Results are In: Consumers Really Do Respond Better to Digital Communications

1 June 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021
[Image by creator Leigh Prather from AdobeStock]

Executive Q&A: Katabat CEO Shares Charge-Off Predictions and Thoughts About the Future

25 May 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It

17 May 2021
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Aargon Agency Partners with Interactions to Accelerate the Digital Transformation of its Contact Center

13 May 2021
[Image by creator Leigh Prather from AdobeStock]

Executive Q&A: Oliver CEO Shares How Top Creditors are Shifting the Collections Paradigm to Win in a Dynamic Compliance Environment

11 May 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

5 Ways to Improve Your Consumer Communication Preference Strategy

5 May 2021
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Executive Q&A: How Convoke Solves Third-Party Oversight for Creditors

4 May 2021
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BREAKING: 11th Circuit Holds Transmitting Data to Mail Vendor is Unauthorized Third-Party Disclosure

21 April 2021
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Keystone: A Court in PA Just Quietly Saved TCPAWorld from a Massive Onslaught of New Internal DNC Cases and No One is Talking About it

20 April 2021
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Ten Blind Spots to Avoid When Implementing Digital Technology (sponsored)

20 April 2021
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In Today's Technology-Driven Collections, Age Matters

8 April 2021
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

FACEBOOK IS OUT!: The 6 Most Critical Take Aways–and One Most Important Question–Following the Supreme Court’s HUGE TCPA ATDS Ruling

6 April 2021
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No, the Facebook Win Does Not Mean TCPA Litigation is Over

5 April 2021

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