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The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

The Wins Keep Coming! Another Court Finds Calling From Curated List of Numbers is Not R&SNG

2 September 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Thinking Differently about Thinking Differently: An Interview with Michael Meyer of MRS BPO

1 September 2021
One person overseeing many [Image by creator Yoshitaka from AdobeStock]

TCN Launches “The Complete Guide to Managing Call Center Agents,” a Free Online Resource for Managers

30 August 2021
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

140 Days Later: Here Are Five Things To Know (Right Now) About How Courts Are Handling ATDS Cases Post Facebook

23 August 2021
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Hmmmm: Did the Ninth Circuit Just Accidentally End Presumed Express Consent in TCPA Cases?

16 August 2021
[Image by creator James Steidl from AdobeStock]

DCM Services Enhances DCMS ServiceLink with Chat Functionality and Quick Pay Feature

5 August 2021
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Balto Announces End to QA & Coaching as We Know It

5 August 2021
Men in suits shaking hands. [Image by creator beeboys from AdobeStock]

SIMM Associates Inc. Celebrates 30 Years of Growth, Partners with Provana to Digitize Compliance Management

2 August 2021
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Passing Value to Sellers Through 100% Machine Learning Driven Calling

29 July 2021
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All Demos Presented at iA Strategy & Tech Are Available Now!

28 July 2021
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Awesome TCPA Win!: Court finds Facebook’s “Clear Holding” Requires Use of R&SNG and Not Just Capacity to Qualify as ATDS

27 July 2021
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Phillips & Cohen Associates, LTD. Celebrates Significant Investment in Proprietary Data Management Platform.

27 July 2021
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The Estate Registry Presented by Phillips & Cohen Associates Wins Best Demo of Demo Flight 2 at iA Strategy & Tech

27 July 2021
3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

DebtNext Software Wins Best Demo in Show, and Demo Flight 1 at iA Strategy & Tech 2021

27 July 2021
A sea of white blocks that say "manual work" with one green ball that says "automate it!" [Image by creator iQoncept from AdobeStock]

What If You're Not As Automated As You Think You Are?

21 July 2021
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ProVest and Vertican Technologies Partner on Q-LawE Software Integration

14 July 2021
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Gross: Lawyerless TCPA Plaintiff May Have Just Ruined Facebook For Everyone

13 July 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Which Contact Strategies Will Be Most Effective after Regulation F?

7 July 2021
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

AgreeYa Solutions Launches CogentCollect

7 July 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

From Rambling Along to Building a Disruptive Digital Collections System; How Firstsource Thinks Differently

1 July 2021

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