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The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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A white computer keyboard with a large green key that says "Payment" [Image by creator ArtemSam from AdobeStock]

How to Integrate Alternative Payment Methods into Your First and Third-Party Collections Strategy [Sponsored]

24 January 2023
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Looking Back on 2022: A Dynamic Year for the ARM Industry

19 December 2022
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NYC Debt Collector Rules - Amendments Proposed; Public Hearing to be Held Dec 5th

28 November 2022
[Image by creator Leigh Prather from AdobeStock]

Technology is Key to Compliance & Self-Service: An Interview with Finvi

15 November 2022
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Compliance From the Top Down: An Interview with TCN

8 November 2022
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Focus on Collections Tech Now for a Successful 2023 Tax Season

14 September 2022
Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

4 Vendor Management Best Practices for Collections and Recovery

18 August 2022
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Where Proficiency Meets Efficiency: Credit Bureau Disputes Case Management Systems

26 July 2022
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The Top 3 Strategies to Boost Post-Forbearance Returns [sponsored]

20 July 2022
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Washington Court Sides with Hunstein Copycat; Rejects Main Industry Defenses

15 June 2022
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CFPB States That it Did Not Scrap No-Action Letter and Compliance Assistance Sandbox Programs in Connection with its Overhaul of its Office of Innovation and Operation Catalyst

9 June 2022
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

CFPB Focuses on Innovation; Creates New Office and Hints at Future Rulemaking

25 May 2022
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NCLC Tells FCC “Callers Can Easily Avoid Making Calls to Telephone Numbers That Have Been Reassigned….”–But is it That Simple?

23 May 2022
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Why ARM Companies Must Operationalize Reg F Compliance Now

19 April 2022
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7 Benefits Of Implementing An SMS Plan This Spring (Sponsored)

19 April 2022
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3 Compliance Myths about Email for Digital Debt Collections/Recovery

7 April 2022
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PDCflow Partners with Debtmaster360 to Offer Fast, Secure, Digital Payment Workflows

4 April 2022
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Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly

30 March 2022
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Which Regulatory Hot Buttons will Emerge in 2022?

15 February 2022
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FCC Chairwoman Rosenworcel Says Ringless Voicemails Should Be Prohibited Without Prior Consent

14 February 2022

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