Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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insideARM Weekly Recap – Week of October 14th, 2024

21 October 2024
A robot in a thinking pose against a backdrop of white letters that appear to be flying through the air [Image by creator phonlamaiphoto from AdobeStock]

Due Diligence in AI: 3 things you need to survive AI scrutiny

16 October 2024
A man in a suit standing on a ladder with binoculars looking over the top of a city under a sunny sky with wispy clouds [Image by creator Kurhan from AdobeStock]

Debt Collection Industry Trends and Insights 2024

27 June 2024
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Modernize Your Skip Tracing Strategy [sponsored]

14 February 2024
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Successfully Transform Your Phone Channel Collections Training for Remote Agents

13 December 2023
[Image by creator Alexander from AdobeStock]

FTC Amends Safeguards Rule to Require Reporting of Data Breaches

7 November 2023
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Executive Order on Artificial Intelligence Includes Actions Impacting Consumer Financial Service Providers

6 November 2023
Five young people lined up against a wall, looking at their cell phones [Image by creator akhenatonimages from AdobeStock]

For Effective Digital Collections, Channel Your Inner Digital Marketer

30 October 2023
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

[Video] Three Keys to Building a Collections Technology Roadmap

26 October 2023
A robot in a thinking pose against a backdrop of white letters that appear to be flying through the air [Image by creator phonlamaiphoto from AdobeStock]

Senate Banking Committee Debates AI in Finance: Balancing Opportunities and Risks

18 October 2023
A person holding a mobile phone that is showing an incoming call from "unknown" [Image by creator terovesalainen from AdobeStock]

Increase right-party contact with Phone Number ID™ [sponsored]

28 September 2023
Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

4 Ways to Sharpen Your Outbound Calling Strategy

18 September 2023
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What is Account-to-Person (A2P) Messaging?

21 August 2023
A white computer keyboard with a large green key that says "Payment" [Image by creator ArtemSam from AdobeStock]

An Easier Way to Accelerate Payments

20 July 2023
A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion’s State of Customer Outreach

11 July 2023
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CFPB Warns About Risks of Chatbot Use in Consumer Finance

12 June 2023
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

The 3 Top Tech Trends in ARM [Video]:

6 June 2023
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

22 May 2023
Business man pretending to push a button in the air of an image of two hands shaking on a deal [Image by creator sdecoret from AdobeStock]

How to Build Trusted Creditor-Collector Relationships (and Better Market Your Agency)

18 May 2023
A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

How A Compliant No-Cost-To-Biller Fee Model Can Help Your Business. [Sponsored]

28 February 2023

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