Shareholders Sharpen Focus on AI-Related Securities Disclosures

As Alston & Bird’s Securities Litigation Group reported, the number of securities class actions based on AI-related allegations is rising. With six new filings in the first half of 2024 and at least five more identified by the authors since, a new trend of AI lawsuits has emerged. This trajectory is likely to continue alongside increased AI-related research and development spending in the coming years.

Read the Whole Story »

How Lenders Are Increasing Agent Workload – Without Burnout: Digital Strategies and Agent Stability in Collections  

Despite rising caseloads and communication demands, agent turnover has remained steady in recent years for first-party collections shops. Data from Auriemma Roundtables suggests e-communications and workforce management changes could help explain this decoupling between workload and burnout. In this study, you’ll see how lenders used digital communications and innovative workforce strategies to enhance efficiency and navigate the evolving collections landscape.  

Download now to learn more.  

Tracey Montoya Joins Spring Oaks Capital as Director of Acquisitions

CHESAPEAKE, Va. -- Spring Oaks Capital, LLC is pleased to announce the hiring of Tracey Montoya as Director of Acquisitions. Tracey will be based in Naples, Florida and report directly to President & CEO Tim Stapleford.

Read the Whole Story »

insideARM Weekly Recap - Week of September 23rd, 2024

News in the ARM industry moves at lightning speed; determining what's important and what’s just noise can be challenging. This is why the editorial team at insideARM sifts through all the news and brings you the need-to-know highlights. We hope you're ready to dive into this week's key updates, starting with a major CFPB settlement and critical rulings on TCPA and overdraft practices.

Read the Whole Story »

ConServe Welcomes Matthew Rehnelt as the New Director of Business Development

ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, a prominent leader in the collections industry, is excited to announce the addition of Matthew Rehnelt to their Sales Department as the Director of Business Development.

Read the Whole Story »

CFPB Reminds Financial Institutions to Retain Records of Affirmative Consent for Overdraft Opt-in

On September 17, 2024, the CFPB issued Consumer Financial Protection Circular 2024-05 on improper overdraft practices. The circular reminded financial institutions of their obligation to retain records that prove the consumer consented to the institution’s payment of ATM and one-time debit card transactions.

Read the Whole Story »

Finvi Announces Partnership with Divinity Software as Velosidy™ Integrations Build

BURLINGTON, Mass. -- Finvi, the leading provider of enterprise technologies that streamline and accelerate revenue recovery for clients across the accounts receivable management (ARM) industry, today announced a new partnership with Divinity Software, which specializes in providing state-of-the-art software solutions that empower businesses to streamline customer engagement and optimize financial performance with their easy-to-use portal.

Read the Whole Story »

Featured Resources and Webinars

from insideARM.com

» ARM Tech Trends: Addressing Common Customer Queries

» Predictive, Collaborative, and Intelligent Contact Data

» The New Reality of Collections Staffing

» Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly

View all Free Reports and Webinars