CFPB Bites of the Month - September 2024 - Wake Me Up When September Ends, CFPB

In this month's article, we share some of our top "bites" for the prior and current month covered during the September 2024 webinar.

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Creditors are adopting AI; why debt collectors should be, too. 

While AI has revolutionized how creditors manage operations, the collections industry has been slow to adopt AI-powered technology. This new white paper, authored by Missy Meggison (General Counsel at Auriemma Roundtables; Editor at insideARM) and sponsored by Skit.ai, clarifies common misconceptions about AI and highlights the significant benefits it can bring to the ARM sector, such as loss reduction, improved decision-making, and enhanced consumer engagement.  

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Phillips & Cohen Associates Announces the Appointment of Chris Lagow as Global General Counsel

WILMINGTON, Del. -- Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care management and technology solutions, is pleased to announce the appointment of Chris Lagow as its new Global General Counsel.

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insideARM Weekly Recap – Week of October 21st, 2024

We know that ARM industry professionals are pressed for time. This is why the editorial team at insideARM sifts through all the news and highlights only the most important stories each week. Read on for a breakdown of these stories and why we think you need to know about them.

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The Rochester Business Journal’s Power List

ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, is proud to announce that Pamela Baird, Chief Executive Officer was selected by the Rochester Business Journal’s editorial team as one of “2024 Power List for Banking & Finance” for their 2024 Power 100 list.

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Rulemaking by Advisory Opinion: Like making turducken without a recipe

For anyone uninitiated to turducken, let me explain that this is a dish created by renowned chef Paul Prudomme. It consists of a deboned chicken stuffed into a deboned duck, stuffed inside a turkey. Between each bird, and inside the chicken is a layer of stuffing, each one different with different seasonings and bases. The recipe itself is lengthy and detailed. Anyone who wants to try to create such a feast can find a recipe and instructions here.

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Slovin & Associates Donates to Lighthouse Youth Services

CINCINNATI, OH -- Slovin & Associates, a collections law firm headquartered in Cincinnati, OH, is committed to making a difference not only through their legal expertise but also by supporting important causes that uplift the most vulnerable. One such cause that the Slovin team identified is helping Lighthouse Youth Services (LYS), a non-profit organization dedicated to helping underrepresented youth and families in need, particularly those dealing with homelessness or runaway situations.

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RA Compliance Corner: Managing the Mental Strain of Compliance

4 December 2024 at 02:00 p.m.

Compliance professionals play a vital role in safeguarding their organizations, but the demands of the job can take a heavy mental toll. Balancing internal expectations, ever-evolving client needs, constant regulatory changes, and managing consumer litigation can lead to stress, frustration, and burnout. 

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Featured Resources and Webinars

from insideARM.com

» Creditors are adopting AI; why debt collectors should be, too.

» ARM Tech Trends: Addressing Common Customer Queries

» Predictive, Collaborative, and Intelligent Contact Data

» The New Reality of Collections Staffing

View all Free Reports and Webinars