Be Careful What You Rely On: Washington Court Says Debt Collector’s Reasonable Reliance On Balance Amount From Creditor Not Enough To Avoid FDCPA Violation

In Creager v. Columbia Debt Recovery, a district court judge partially granted plaintiff’s motion for summary judgment, concluding that the debt collector’s attempts to collect an unpaid apartment debt with a balance inflated because the plaintiff had forfeited her security deposit, violated the FDCPA. The information supplied by creditor/client did not protect the debt collector.

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[Webinar] Managing Your Service Providers: Do you really have it all in order? 

A comprehensive vendor management policy is a must in today’s compliance-centric environment. But are you creating risk for your organization by leaving your vendor management policy on auto pilot? Join us on September 25 at 2PM ET for RA Compliance Corner: Managing Your Service Providers- Do you really have it all in order? where we'll discuss: 

• How to avoid the temptation to set it and forget it  
• What’s necessary vs. What's optional  
• How often you should look at your vendor management program; and  
• How to update your vendor management program with the least amount of disruption internally and externally.  

Register now. 

insideARM Weekly Recap - Week of August 26th, 2024

It can be hard to keep on top of all the developments in the ARM space, but we have you covered with our weekly recap of some top stories.

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7th Circuit: Credit reporting agency did not provide inaccurate info

On August 7, the U.S. Court of Appeals for the Seventh Circuit affirmed a lower court’s decision in favor of a credit reporting agency (the defendant), finding it did not report inaccurate credit information. An individual brought a case against the defendant under the FCRA alleging the company reported inaccurate late payments in her consumer report. The individual made mortgage payments on her home from 2007 to 2015 but was later found delinquent on her mortgage. She settled her debt through a short sale and the account was closed. Years later, the plaintiff discovered her closed mortgage account was still reported as delinquent in her credit reports and contacted the defendant. The defendant confirmed the information on file, and the lower court ruled that all the information “furnished and reported by [the defendant] … was all true.”

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Federal Judge Sanctions Pittsburgh Law Firm for Writing ‘Imaginary’ Letters on Behalf of Clients in Debt Disputes

A Pennsylvania federal judge has imposed sanctions and lambasted a law firm and its attorneys for having employees write falsified letters on behalf of clients involved in debt collection disputes.

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Credit Card Charge-Offs and Delinquencies Increased to More Than a 12-year High, According to Federal Reserve’s Q2 Data.

Credit card charge-offs and credit card loan delinquencies continue to be at a more than 12-year high, according to the Federal Reserve’s second-quarter report.

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Alliant Capital Management Sponsors Sweet Expectations Event to Benefit FeedMore WNY

BUFFALO, N.Y. -- Alliant Capital Management is proud to announce its bronze-level sponsorship of the Sweet Expectations event to benefit FeedMore WNY. This event is a celebration of community spirit and a fundraising effort to support the critical mission of FeedMore WNY, which provides food and resources to individuals and families in need across the Western New York region.

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Featured Resources and Webinars

from insideARM.com

» ARM Tech Trends: Addressing Common Customer Queries

» Predictive, Collaborative, and Intelligent Contact Data

» The New Reality of Collections Staffing

» Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly

» How AI-powered Multichannel Outreach Is Transforming the Collections Industry

» Optimizing your recovery strategy with Collections Triggers℠

View all Free Reports and Webinars