Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Southern District of California Says Unanswered Calls are Not a Communication
19 May 2021
CA DFPI Hires Fintech Legal Expert to Lead New Financial Technology and Innovation Office
18 May 2021
Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It
17 May 2021
House Passes Debt Collection Improvement Act
17 May 2021
Letter Vendor Coalition Develops FAQ's for Hunstein Questions
17 May 2021
The Comprehensive Debt Collection Improvement Act: An Explainer
13 May 2021
Court Finds FDCPA SOL Accrues on Date Debt is Reported to CRA; FCRA Does Not Require Adherence to Metro 2 Guidelines
6 May 2021
8th Cir. Rejects FDCPA Claims Relating to Assignment of Collection Services Agreement
5 May 2021
Here's What's Wrong With Hunstein: Here’s the Simple and Obvious Spokeo Error That Led to the SCARIEST FDCPA Case Ever
4 May 2021
Debt Collector Wins on Bona Fide Error Defense Where Dispute Letter Too Vague
28 April 2021
California DFPI Issues Notice of Proposed Rulemaking Regarding Debt Collection Licensing Application and Requirements
26 April 2021
BREAKING: 11th Circuit Holds Transmitting Data to Mail Vendor is Unauthorized Third-Party Disclosure
21 April 2021
CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations
21 April 2021
3rd Cir. Holds No FDCPA Violation When Non-Interest-Bearing Debt Itemized ‘$0.00’ for Interest
21 April 2021
Landmark Victory! Debt Collector Did Not Deceive Debtor Who Refused to Give Name
14 April 2021
ERC Obtains 2 Dismissals in One Day; Court Criticizes Plaintiff’s “Cookie-Cutter” Complaints.
13 April 2021
New Mexico Law Targets Healthcare Collections
12 April 2021
CFPB Proposes to Delay Effective Date of Reg F for 60 Days
8 April 2021
Executive Q&A: Stephanie Eidelman Talks With Todd Meeks of Neustar
30 March 2021
Regulation F FAQ: Disputes
24 March 2021