Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Federal Judge Determines That 18 Calls Over Two-Week Period Does Not Violate FDCPA

6 December 2016

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U.S. District Court Judge Rules Against Collection Agency for Incomplete Disclosures

6 December 2016

RevSpring’s Trends to Watch for 2017 (sponsored)

5 December 2016

IRC § 501 (r) Developments and the Importance of Compliance Programs

1 December 2016

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CFPB Asks For Input Regarding New Consumer Complaint Feedback Process

30 November 2016

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CFPB Issues Compliance Bulletin on Production Incentives

30 November 2016

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Controversial Industry Veteran Bill Bartmann Dies at 68

30 November 2016

ACA International Publishes New White Paper on Debt Collection Practices

29 November 2016

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Attorney “On Retainer” for Collection Agency Must Provide his Own Validation Notice When Contacting a Consumer

29 November 2016

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9th Cir. Holds Debtor’s Acknowledgement of Debt Does Not Excuse Untimely Proof of Claim

28 November 2016

New Research Examines Self-Pay Patients and the Changing Healthcare Industry

28 November 2016

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6th Cir. Rejects Debt Collector’s Efforts to Distinguish Campbell-Ewald Following Offer of Judgment Success in Trial Court

22 November 2016

CFPB Files Amicus Brief in FDCPA Case About Social Security Benefits

22 November 2016

Is The Tide Turning for ARM Companies Focused on Financial Services?

21 November 2016

Northland Group Merges with Radius Global Solutions

17 November 2016

Stellar Recovery Announces New Email Strategy

16 November 2016

Intrum Justitia and Lindorff to Combine, Making Europe's Largest Collector Even Larger

15 November 2016

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NY Judge Sanctions Plaintiff Attorney for Making Mountain Out Of Molehill

15 November 2016

The Election That Changed the Collection Industry Forever

9 November 2016

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What Could Trump’s Presidency Mean for the Debt Collection Industry?

9 November 2016