Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
A small child in a superhero pose, wearing a blue t-shirt, red mask and red cape [Image by creator yuryimaging from AdobeStock]

Jury Trial Victory for Debt Collector Despite Denial of Summary Judgment Motion, Class Certification

20 March 2019

 [Image by creator beeboys from AdobeStock]

FDCPA Violation Contrived by Consumer and Attorney? Doesn't Matter, N.D. Ill. Refuses to Find an “Unclean Hands” Defense for Debt Collector

19 March 2019

Photo of a leather folio with a report sticking out that says "Earnings" [Image by creator ojiozu from AdobeStock]

IRS PDC Program Continues to Succeed, Collected $130.6 million Through December 2018

14 March 2019

 [Image by creator enterlinedesign from AdobeStock]

Second Circuit Opinion Repeats Its Prior Ruling on Interest Disclosures Because of Continued Litigation on Already-Decided Issues

14 March 2019

4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

An Inconvenient Truth About Convenience Fees

12 March 2019

Image from a dictionary showing the word leg-is-la-tion [Image by creator Art of Success from AdobeStock]

Trio of New York Bills Would Extinguish Debt, Require Licensing and Impose Additional Requirements in Collection Litigation

12 March 2019

Man holding blackboard that says "Never mind" [Image by creator zsirosistvan from AdobeStock]

New Jersey Judges Change Their Minds on 1692g Written Dispute Issues: One Case Dismissed, Another Certified for Interlocutory Appeal

11 March 2019

 [Image by creator blackzheep from AdobeStock]

Should Collectors Change the Validation Notices into Pennsylvania? (Podcast)

7 March 2019

 [Image by creator LittleGallery from AdobeStock]

CFPB Publishes its Fall 2018 Semi-Annual Report: Credit Invisibility, Mortgage Shopping, Consumer Complaints, and a Laundry List of Enforcement Actions

27 February 2019

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Can the FDCPA’s One-Year Statute of Limitations Be Expanded under the “Discovery Rule”? Supreme Court Will Decide

26 February 2019

 [Image by creator bbourdages from AdobeStock]

U.S. Supreme Court Won’t Hear Triple-Whammy Case, Circuit Split on Written Dispute Requirement Continues

25 February 2019

 [Image by creator beeboys from AdobeStock]

Third Circuit Rules Passive Debt Buyers are Debt Collectors, May Be on the Hook for Collection Agency's FDCPA Violations

25 February 2019

Image of a ripped piece of brown paper exposing a white background and the word "dispute" [Image by creator tumsasedgars from AdobeStock]

E.D.N.Y. Calls Out Disagreement Between Second and Third Circuit, Finds Letter Does Not Limit Disputes Options

21 February 2019

Photo of a line of people looking at their mobile phones [Image by creator ultramansk from AdobeStock]

5 Highlights from the FCC's Report on Illegal Robocalls

20 February 2019

 [Image by creator javier brosch from AdobeStock]

iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 2: Real Life Scenario and Solution)

20 February 2019

Image of a ripped piece of brown paper exposing a white background and the word "dispute" [Image by creator tumsasedgars from AdobeStock]

Compliance With FCRA’s Requirement To Investigate A Dispute Within 30 Days Does Not Satisfy The FDCPA’s Requirement To Promptly Report A Disputed Debt

20 February 2019

A small child in a superhero pose, wearing a blue t-shirt, red mask and red cape [Image by creator yuryimaging from AdobeStock]

Two Court Victories Related to Identifying Creditor in Collection Letters

19 February 2019

 [Image by creator javier brosch from AdobeStock]

iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 1: The Problem)

12 February 2019

 [Image by creator gustavofrazao from AdobeStock]

A Deeper Dive into the CFPB’s Debt Collection Disclosure Survey

7 February 2019

 [Image by creator Gregory Johnston from AdobeStock]

Local Number Outpulsing Not Deceptive or Misleading According to E.D. Pa., Outlining Yet Another FDCPA Litigation Dilemma

6 February 2019