See all Topics
A wall of file drawers, one of them open, holding orange file folders [Image by creator Maxim_Kazmin from AdobeStock]

Sending Docs After the Validation Period Expires? One Court Says, No

19 April 2023

Image of a ripped piece of brown paper exposing a white background and the word "dispute" [Image by creator tumsasedgars from AdobeStock]

Double Reporting Leads to Denial of Summary Judgment in Illinois FCRA Case

27 March 2023

4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Visa’s New Merchant Category Code and What it Means for Your Company

21 March 2023

A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

Looking Back on 2022: A Dynamic Year for the ARM Industry

19 December 2022

A white computer keyboard with a large green key that says "Payment" [Image by creator ArtemSam from AdobeStock]

Breaking Down the CFPB's Opinion on Convenience Fees [Sponsored]

8 December 2022

Image from a dictionary showing the word leg-is-la-tion [Image by creator Art of Success from AdobeStock]

What Creditors and Medical Services Providers Need to Know About D.C.’s Amended Debt Collection Law

17 November 2022

 [Image by creator Leigh Prather from AdobeStock]

Technology is Key to Compliance & Self-Service: An Interview with Finvi

15 November 2022

 [Image by creator enterlinedesign from AdobeStock]

Defeating Credit Repair Organizations - Recent Win in FL Case Highlights Successful Strategies

3 November 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Issues Advisory Opinion to Consumer Reporting Agencies to Remove “Facially False Data” to Maintain FCRA Compliance

2 November 2022

Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

A Guide to Building a Robust Vendor Management Program in Collections

6 October 2022

 [Image by creator Ivelin Radkov from AdobeStock]

Debunked! Four Compliance Myths and Misconceptions for Collections

29 September 2022

Two binders that say "procedure" and "policies" sitting on a stack of flow charts [Image by creator vinnstock from AdobeStock]

“Routine Practice Evidence” Carries the Day for TCPA Defendant on Summary Judgment

22 September 2022

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How Integrated Resourcing Addresses Increased Costs and Declining Revenues

20 September 2022

 [Image by creator Frank Fennema from AdobeStock]

Hunstein Isn't Over: 4 Things You Need to Know

12 September 2022

 [Image by creator jivimages from AdobeStock]

UDAAP Frenzy: The CFPB’s Focus on Data and Why it Matters to the ARM Industry

30 August 2022

Woman comforting a depressed man who is sitting at a desk looking at paperwork [Image by creator Photographee.eu from AdobeStock]

Create an Empathetic Path to Cure in Collections

25 August 2022

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Your Problems Come on Two Legs: Managing Consumer Complaints [Podcast]

24 August 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Enters into Consent Order with Fintech Company to Resolve Alleged UDAAP Practices Arising From use of Algorithm

22 August 2022

Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

4 Vendor Management Best Practices for Collections and Recovery

18 August 2022

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Third Circuit Adopts “Reasonable Reader” Standard for Evaluating Whether a Credit Report Is Inaccurate or Misleading

17 August 2022