Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Where to Begin in Order to Realize the Benefits of Machine Learning in Collections?

23 October 2019
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

How to Use Email and Text for Collections Without Getting Burned (Part 1)

22 October 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Is it Possible to Eliminate the Maddening Need to Repeat Information to Call Center Reps?

16 October 2019
Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

Whatever Happened to that Big Ringless Voicemail Decision We Were All Expecting? The Court Punted—For Now

16 October 2019
[Image by creator danijelala from AdobeStock]

CFPB Seeks Experts in Consumer Financial Markets, Laws, and Regulations for its New Taskforce

15 October 2019
[Image by creator doucefleur from AdobeStock]

What Are Accounts Uncollectible?

9 October 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

ARM’s Digital Transformation is Here. Now.

8 October 2019
Image of a mobile phone that says "Fintech" next to lots of white financial icons that appear to be floating in the air [Image by creator zapp2photo from AdobeStock]

City of Norfolk, VA Adopts CSS IMPACT! Financial Cloud

3 October 2019
A robot in a thinking pose against a backdrop of white letters that appear to be flying through the air [Image by creator phonlamaiphoto from AdobeStock]

Digitize your Collections: Where's the Value in All of This New Technology?

2 October 2019
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

If You Don’t Like Change, You’re Going to Like Irrelevance a Lot Less

1 October 2019
[Image by creator Gajus from AdobeStock]

CFPB Launches Innovation Network with State AGs; Issues Three New Policies

10 September 2019
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

An Illustrated Consumer Journey that Helps to Demystify Artificial Intelligence in Financial Services

9 September 2019
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Ontario Systems Announces Investment from New Mountain Capital

27 August 2019
Photo of huge stacks of paper reports [Image by creator thewet from AdobeStock]

DAKCS Software Systems, Inc. and Palinode Join Forces and Partner for Seamless e-OSCAR Dispute Process

6 August 2019
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

What You Need to Know Before Choosing New Tech

17 July 2019
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E.D. Wis. Dismisses Case Against Collection Firm Regarding Attorney Involvement Letter Disclaimer

16 July 2019
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Explaining Machine Learning and Artificial Intelligence in Collections to the Regulator

3 July 2019
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

LiveVox Hosts Panel on Digital Adoption with Alorica Financial, Frost-Arnett at insideARM’s 2019 First Party Summit

13 June 2019
[Image by creator Alexander from AdobeStock]

Data Security Lessons to be Learned (sponsored)

12 June 2019
[Image by creator Gregory Johnston from AdobeStock]

Why Collections RPCs Keep Dropping and What to Do About It (sponsored)

22 May 2019

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