The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.
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Credit Eco To Go: The Personalization of the Consumer Digital Engagement
21 October 2020
Credit Eco to Go: Putting the “Consumer” Back Into Consumer Financial Services
13 October 2020
5 Reasons Why ARM Leaders Prioritize Compliance Audit and Control Processes to Boost Digital Transformation (sponsored)
6 October 2020
Ceteris Portfolio Services, LLC Enhances Their Cash Effusion Solution to Help Organization More Proactively, Effectively Manage Their Delinquent, Defaulted Portfolios
1 September 2020
Intelligent Contacts and Payscout Announce Strategic Partnership to Provide Financial Services Industry a Consumer-Focused End-To-End Payment Experience
1 September 2020
Santa Clara County Selects CSS IMPACT Financial Debt Collections & Ai Digital Consumer Engagement Cloud
1 September 2020
It’s Time to Think Differently About the Possibilities of Text Communication
31 August 2020
Neither Snow Nor Rain Nor Heat Nor Gloom of Night: Debt Collection and the USPS
26 August 2020
Work From Home Agents Are Now Table Stakes; How You Handle This Will Help Define Your Future
28 July 2020
Remitter Wins Best New Tech at iA Strategy & Tech 2020
28 July 2020
How Your Peers are Handling Strategy & Tech Issues, Data Straight from the iAST Polls
22 July 2020
Let's Get Payments into the Hands of the Consumer: A Conversation with Ed Bills
19 June 2020
We Don't Want to Be Where We Were Yesterday: A Conversation with Bryan Houston
16 June 2020
The Rise of the CollectorBot
12 June 2020
The Collection Agency of the Future: A Conversation with Tim Collins
9 June 2020
Email Will Be Key to Moving Forward: A Conversation with Cheryl Kananowicz of RevSpring
8 June 2020
What Your Clients Expect of you as a BPO: A Conversation with Louis Summe
2 June 2020
Revisiting Legacy Technology and Looking to the Future: A Conversation with Andy Shumway and Lex Patterson
29 May 2020
The Pandemic is Pushing Collectors to Think Like Marketers: A Conversation with Josh Allen
26 May 2020
What's Needed Now? Speed. A Conversation with Ray Peloso.
22 May 2020