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The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Collection Agencies Leveraging More Technology According to BillingTree's 2nd Annual ARM Industry Survey

3 July 2014

Interactive Intelligence Positioned in the Leaders Quadrant of Magic Quadrant for Contact Center Infrastructure

2 July 2014

Columbia Ultimate Partners With TLC Experts to Strengthen Compliance Capability

26 June 2014

SquareTwo Financial Honored as One of Computerworld's 100 Best Places to Work in IT

25 June 2014

LiveVox Announces the "Four Clouds", A TCPA Risk Mitigation Suite

24 June 2014

FICO Debt Manager 9.5 Helps Debt Collectors Improve Performance While Complying with Latest Regulations

24 June 2014

Hubbard Systems Updates its Legal Collections Software with Collection Partner Version 8.1

20 June 2014

YGC Joins Vertican

20 June 2014

Ontario Systems CEO Ron Fauquher honored by David Sursa Leadership Award

20 June 2014

Dials, Contacts, and the Difference: Collection Calls to Consumers

20 June 2014

Oversight of Third Parties: Outsourced Activities, Retained Responsibility

17 June 2014

LocateSmarter Announces Management Team

13 June 2014

ACA’s North Carolina Unit Advises Members to Stop Collecting Convenience Fees

13 June 2014

Peacock Consulting Upgrades CastIMS Compliance Management System

11 June 2014

Payday Lenders Sue U.S. Government Over "Operation Choke Point"

9 June 2014

Free Webinar: Leveraging Speech Analytics to Improve Compliance in a Collection Call Center

9 June 2014

RevSpring Sponsors "Transformational Consumer Trends" Webinar

6 June 2014

Interactive Intelligence Releases Findings of Second Annual Global Customer Service Survey

5 June 2014

Doing Something Practical to Beat Compliance Challenges

4 June 2014

LiveVox Presents Part II of "A Fireside Chat" With CFPB Examination Consultant, Joe Adams

3 June 2014

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