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The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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FCC Releases Proposed Rules for Government Debt Collection Calls

14 March 2016

Active Consumer Engagement Webinar March 16

14 March 2016

LiveVox Discusses How Agency Management is Adapting to New Market Pressures at TRMA 2016

9 March 2016

Settlement Reached in TCPA Case Against Chase Bank; Attorneys Win

8 March 2016

CBE Companies and Diversified Consultants, Inc. to Speak about Data Quality’s Impact on the Receivable Management Industry at TRMA Conference

8 March 2016

LiveVox Joins the Consumer Bankers Association (CBA); Exemplifying the Growing Impact of Cloud on Retail Banking

8 March 2016

Collection Agency Employees Win Gamification Contact Center Football Challenge

7 March 2016

TCN VP of Business Development Kerry Sherman Recognized as 2016 CRN Channel Chief

25 February 2016

In Spite of FCC, 70 Percent of TCPA Decisions in Last 14 Months Positive for Industry

22 February 2016

Columbia Ultimate Expands Ajility Compliance with ARM Industry’s Data Security Gold Standard

12 February 2016

Executive Change: Carl E. Harkleroad Joins the Columbia Ultimate Family of Companies as Chief Innovation Officer

11 February 2016

Gamification Revs Up Employee Engagement and Business Performance in Contact Centers

9 February 2016

PDCflow Announces Free e-SignatureFlow Service for Payment Authorizations

9 February 2016

FCC to Issue Notice of Proposed Rulemaking for TCPA Amendment

8 February 2016

SoftVu to Launch Compliant Email Marketing and Text Messaging System at the Debt Buyers Conference in Las Vegas

5 February 2016

Two Ground-Breaking Compliance Innovations Launched by JJL Process

4 February 2016

LiveVox Receives 2016 CUSTOMER Magazine Product of the Year Award for its TCPA Risk Mitigation Dialing Systems, The Four Clouds

28 January 2016

LocateSmarter Adds New VoIP Identification Product

25 January 2016

Confusion After Clarity: The CFPB's November Bulletin on Consumer Authorizations for Preauthorized Electronic Fund Transfers

22 January 2016

Technology, Automation and the Coming of Age – Can the CFPB and the Credit and Financial Services Sectors Partner?

21 January 2016

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