Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

Using ACA v. FCC Decision, District of Nevada Grants Summary Judgment to Agency on TCPA Claim

4 April 2018
Child holding can and string phone to ear [Image by creator Chepko Danil from AdobeStock]

A Re-imagined Debt Collection Call Opening

2 April 2018
[Image by creator daviles from AdobeStock]

Credit Card Fraud Prevention Tips for Online Payments (sponsored)

29 March 2018
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Collectors Need a Better Way to Confirm they are Speaking with the Right Person

15 March 2018

LocateSmarter® and TEC Services Group, Inc. Announce Strategic Partnership

22 February 2018
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The InterProse Corporation Announces Strategic Partnership with the Intelitech Group

22 February 2018

The 2018 Payments Technology Checklist – Five to Follow (sponsored)

15 February 2018

Southern District of Florida Finds Telephone Dialing System Not an ATDS Under the TCPA

12 February 2018
[Image by creator Chris Titze Imaging from AdobeStock]

LiveVox Discusses How Cloud is Embedding Multichannel Consent in the Contact Center

12 February 2018
Image of a mobile phone that says "Fintech" next to lots of white financial icons that appear to be floating in the air [Image by creator zapp2photo from AdobeStock]

Are You Missing Value-Based Payments? Patient Experience Is Key

8 February 2018

Webinar: Cyber Security Trends for 2018

5 December 2017
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Dept. of ED's 21st Century Student Loan Plans Will Require CFPB Action

30 November 2017
A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB Fines Xerox Business Services $1.1M; This Should Be a Wake Up Call to Collection Software and Service Providers

22 November 2017
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Five Insider Tips to Enhance Your Right-Party Contact Strategy (sponsored)

21 November 2017
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Is Inaccurate Right-Party Contact Data Putting Your Collections Business At Risk? (sponsored)

15 November 2017
A sea of white blocks that say "manual work" with one green ball that says "automate it!" [Image by creator iQoncept from AdobeStock]

Don’t Miss Your Opportunity to Automate These 3 Parts of Your Account Workflow

13 November 2017
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Right-Party Contact Data Benchmarks: Is Your Strategy Up To Speed? (sponsored)

7 November 2017

Webinar: Receivables Trends to Watch for 2018

6 November 2017

CFPB Consumer Advisory Board Addresses Debt Collection; Samet Changes the Conversation

6 November 2017
A robot in a thinking pose against a backdrop of white letters that appear to be flying through the air [Image by creator phonlamaiphoto from AdobeStock]

Creditors and Traditional Collection Agencies Should Be Watching the Trend of Digital Collections

6 November 2017

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