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Image from a dictionary showing the word leg-is-la-tion [Image by creator Art of Success from AdobeStock]

D.C. Emergency and Temporary Legislation Limiting Collection Activities to Take Effect September 23, 2021

8 September 2021
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco To Go: Adhering to the Price of Admission

7 September 2021
[Image by creator iQoncept from AdobeStock]

ICYMI: CFPB Takes Action Against Fair Collections & Outsourcing for Misrepresentation and Failing to Investigate ID Theft.

31 August 2021
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Does Your Collection Agency Name Violate Regulation F? [Podcast]

19 August 2021
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Utah District Court Finds Petition Clause Bars FDCPA Suit Brought Against Debt Buyer for Filing Collection Suit Without a License

18 August 2021
Image of a blackboard with a 3 item checklist that includes Plan, Prepare, Perform [Image by creator Yury Zap from AdobeStock]

CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready”

3 August 2021
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The TransUnion Decision: A Blessing or a Curse for the ARM Industry?

29 July 2021
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All Demos Presented at iA Strategy & Tech Are Available Now!

28 July 2021
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Phillips & Cohen Associates, LTD. Celebrates Significant Investment in Proprietary Data Management Platform.

27 July 2021
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The Estate Registry Presented by Phillips & Cohen Associates Wins Best Demo of Demo Flight 2 at iA Strategy & Tech

27 July 2021
3 white animated figures, two wearing only ties and boxing gloves. Figure in the middle wearing a bow tie and holding up one hand as the winner. [Image by creator Texelart from AdobeStock]

DebtNext Software Wins Best Demo in Show, and Demo Flight 1 at iA Strategy & Tech 2021

27 July 2021
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Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed

8 July 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

From Rambling Along to Building a Disruptive Digital Collections System; How Firstsource Thinks Differently

1 July 2021
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco to Go: Machine Learning—The Results are In: Consumers Really Do Respond Better to Digital Communications

1 June 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It

17 May 2021
4 Businesspeople in a thinking pose, each with a question mark floating above their head [Image by creator metamorworks from AdobeStock]

Letter Vendor Coalition Develops FAQ's for Hunstein Questions

17 May 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

5 Ways to Improve Your Consumer Communication Preference Strategy

5 May 2021
A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB has Busy April - Reaches Agreements for Fines and Penalties with Two Organizations

21 April 2021
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Ten Blind Spots to Avoid When Implementing Digital Technology (sponsored)

20 April 2021

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