Consumer Relations Consortium Recognizes Kraft and Rossman with Dedicated Service Awards

ROCKVILLE, Md. -- The Consumer Relations Consortium (CRC) is pleased to announce it has recognized two individuals with special awards for dedicated service to the group. Michael Kraft, General Counsel of The CCS Companies and John Rossman, attorney with Moss & Barnett, have been a part of the CRC and have served on the steering committee since its founding in 2013.

The CRC is a group of more than 30 forward-thinking and compliance-oriented "larger market participants" in debt collection (as defined by the Consumer Financial Protection Bureau). As of 2017, the group now also includes creditors and -- as part of its new Innovation Council – technology providers. The unique mission of the CRC has been to develop collaborative relationships with consumer advocacy groups and other thought leaders, along with regulators, in part to inform the ongoing debt collection rulemaking process.

John Rossman has dedicated countless hours to the group, including casual discussion among peers of the latest court cases affecting the industry and -- more formally -- drafting input for regulators on behalf of the group. Among many notable projects, John coordinated the CRC’s 100+ page response by more than 26 contributors to the CFPB’s Advance Notice of Proposed Rulemaking for debt collection. “He will no doubt provide similar leadership when the time comes to respond to a Notice of Proposed Rulemaking,” said Tim Bauer, co-executive director of the CRC.

Michael Kraft is a smart, passionate and thoughtful advocate for the ARM industry, and has also devoted numerous hours and travel time to the CRC over the past several years. Michael rarely misses a weekly steering committee call, and is often the first to volunteer to take the lead on a project. Stephanie Eidelman, co-executive director of the CRC said, “The consistency of Michael’s engagement is greatly appreciated. He is a joy to work with, and is one of the reasons the CRC is able to be so productive.”

All of the CRC members appreciate the leadership that John and Michael – as well as other excellent contributors in the group – provide. Bauer and Eidelman both regularly note that this group is one of the more enjoyable professional experiences they’ve had, largely due to the quality of the participants.

About the Consumer Relations Consortium

The CRC is a group of more than 30 forward-thinking and compliance-oriented "larger market participants" in debt collection (as defined by the Consumer Financial Protection Bureau). As of 2017, the group now also includes creditors and -- as part of its new Innovation Council – technology providers. The unique mission of the CRC has been to develop collaborative relationships with consumer advocacy groups and other thought leaders, along with regulators, in part to inform the ongoing debt collection rulemaking process. Our approach has been to adopt a non-combative attitude in discussing practical solutions in a small, non-public and candid environment. More at www.crconsortium.org.

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