![Stephanie Eidelman [Image by creator from ]](/media/images/Stephanie_Eidelman-12.8.19.7e612703.fill-500x500.jpg)
insideARM created the following infographic to assist readers in following the many developments related to the Department of Education (ED) private collection agency contract, which began in 2009.
See the latest insideARM coverage on this saga here.
[article_ad]
![[Image by creator from ]](/media/images/New_site_WPWebinar_covers_800_x_800_px.max-80x80.png)
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![Webinar graphic reads RA Compliance Corner - Managing the Mental Strain of Compliance 12-4-24 2pm ET [Image by creator from ]](/media/images/12.4.24_RA_Webinar_Landing_Page.max-80x80.png)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}