LiveVox Presents a Follow Up to insideARM's First Party Outsourcing Summit, Focusing on the Impacts of the TCPA into 2016

SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced it will host a webinar focusing on the discussions that emerged during insideARM’s October 2015 First Party Outsourcing Dummit session, “Impact of Latest FCC Ruling on Creditor In-House and Outsourced Contact Strategies”. The event will feature the Summit’s guest speakers, John Bedard, Principle, Bedard Law Group and Dusty Whitesell, Chief Evangelist, LiveVox. They will be joined by LiveVox Corporate Counsel, Mark Mallah.

To register, click here

This year insideARM held the ARM industry’s first conference focusing on First Party Collections and Outsourcing. One of the most thought provoking sessions of the event took place in a panel covering the impacts of the latest FCC Ruling on both in-house and outsourced operations.

In response to popular demand for a follow up discussion, this webinar will take a deeper dive into the arising best practices and concerns from the session’s executive attendees led once again by the event’s guest speakers.

As consumers continue to drive the use of cell phones, the number of TCPA litigation has and will continue to rise – one can only expect the FCC’s latest expansion of the TCPA will escalate, if not compound the risks to the first party industry into 2016.

To help prepare your organization’s strategy for consumer cell phone contacts, join this webinar for a unique cross-industry insight on the top applicable approaches and apprehensions regarding the FCC ruling from insideARM’s exclusive October event.

On the event, Dusty Whitesell, Chief Evangelist, LiveVox states, “insideARM provided a unique platform for leaders in the first party industry to discuss the specific concerns and best practices affecting their business. The TCPA and FCC Ruling, of course, remained at the forefront of topics discussed. The round-table like discussions that took place during this session unveiled some interesting insights and I am very excited for the opportunity to spend a bit more time discussing them with legal experts like Mr. Bedard and Mr. Mallah.”

About the event:

EVENT: insideARM First Party Outsourcing Summit Follow Up: FCC Ruling’s Leading Risk Mitigation Approaches and Concerns

DATE/TIME: Thursday, December 3, 2015 at 11:00am PT/ 2pm ET

REGISTER: Click here

About LiveVox, Inc.

LiveVox is a leading provider of cloud contact center solutions for enterprise operations.  Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, it delivers true multi-tenant, highly scalable and burstable contact center solutions such as ACD, predictive dialer, IVR, centralized call recording, business analytics and compliance suite. LiveVox enables fast deployment of contact center solutions from the cloud, while offering customers full control to manage their day-to-day business requirements in a cost-efficient way. For more information, visit http://www.livevox.com.