insideARM.com Launches TCPA Resources Page for Debt Collection Industry

Today we are announcing the launch of the latest portal page designed to help the ARM industry navigate the current legal and regulatory environment: TCPA Resources. The TCPA Resources area joins our recently launched FDCPA and CFPB resources pages as one-stop shops that drill down on a specific compliance topic.

The new section features important decisions in court cases claiming violations of the Telephone Consumer Protection Act, documentation from the law’s enforcement agency — the FCC — and the full text of the TCPA. We will be adding plenty more to the section in coming weeks, and if you have any suggestions, please let us know at editor@insidearm.com.

The TCPA presents a very tricky issue for debt collectors. The law was not written with debt collection in mind, rather, it targets telemarketing calls. But due to the fact that collectors use sophisticated telephony products, the industry has been ensnared in the requirements of the law.

Compliance with the TCPA is, unfortunately, a moving target. As we’ve documented for more than a year, consumer attorneys are focusing more and more on TCPA lawsuits against collectors as jurisdictions make contrary rulings.

Did you know that the FCC took a definitive position on autodialer use by debt collectors, only to have a court rule to the contrary only months later? That information and a lot more is on our TCPA Resources page.

We would like to thank LexisNexis for their generous support in underwriting the TCPA Resources section. To make navigation to the page as seamless as possible, we will be displaying the banner below on each article we run on the TCPA. Click on it to go to the TCPA Resources page: