Think Your Debt Dispute Process is Solid? Three Overlooked Laws Cause Turmoil

The consumer dispute triggers a well-defined required process in the accounts receivable management industry. But certain recent developments may prompt collection agencies to look into their workflow with more attentive eyes.

Collection agencies likely spend significant time formulating and refining a service-oriented and Fair Debt Collections Practices Act (FDCPA)-compliant process for responding to consumer disputes. Recently, collection agencies face lawsuits and regulatory questions arising from state laws that impose dispute response burdens substantially in excess of the FDCPA.

Attorneys John Rossman and Mike Poncin discuss compliance with these state laws in the current episode of their ARM legal audio blog, The Debt Collection Drill.

Listen to the nine-minute podcast below:

Think Your Debt Dispute Process is Solid

http://traffic.libsyn.com/thedrill/TDCD_ep28.mp3

(if you can’t see the player above, listen to the clip at http://traffic.libsyn.com/thedrill/TDCD_ep28.mp3)

Are you uncertain how to listen to a podcast such as The Debt Collection Drill?  Click here for a timely article on easy and productive ways to listen to a podcast.

Also, if you have any additional questions about the debt dispute process, be sure to sign up for the upcoming session of Ask the Attorney, scheduled for this week, Thursday June 20.