NCB Management Services (NCB), a privately held national debt buyer and collection agency, and Global Debt RegistrySM (GDRSM), the independent debt titling registry, announced they have signed an agreement to use GDR’s ownership tracking system and enhanced consumer access for NCB accounts. The agreement reflects an increasing interest among banks, debt buyers, collection agencies and legal collection firms to dramatically improve proof of ownership validation and chain of title tracking.
NCB will use GDR’s registering and debt titling services for accounts they purchase from original creditors and from other debt owners. GDR creates unique identifiers for all registered accounts and tracks documentation and information about debts in a highly secure, cost effective centralized repository. GDR’s PCI-DSS compliant, patent pending processes ensure that debt owners have full transparency regarding the chain of title of debts. Consumers will be able to securely access the Registry to independently validate claims of ownership by the debt owner once rolled out.
“NCB wants to ensure consumers can conveniently access information about their accounts to validate ownership of a debt. We believe enhanced access to information improves the consumer experience and helps both parties resolve a past due debt,” said Marcelo Aita, President and Chief Executive Officer of NCB. “In light of the recent regulatory focus by the CFPB, OCC and FTC surrounding debt collection practices, we believe GDR’s chain of title tracking system addresses many of the core issues that regulators want to see fixed. NCB’s adoption of GDR reflects our commitment to proactively address these issues.”
“Before a consumer engages in a discussion about repayment of a debt, GDR’s chain of title tracking system allows consumers to independently validate the account-level information,” said Mark Parsells, Chairman and Chief Executive Officer of Global Debt Registry. “NCB has broad relationships with the leading banks in the United States and is regarded as an innovator and leader in consumer focused collection. Their adoption of GDR’s chain of title, documentation and consumer access services is another in a series of steps taken by Marcelo and his team to enable a best in class customer experience for the debt collection industry.”
NCB Management Services, Inc. is a national debt buyer and collection agency successfully managing consumer debt portfolios since 1994. NCB has developed into one of the top performing companies in the collections and recovery space by relying on a customer centric approach to collections. NCB is trusted by some of the nation’s most recognized financial services organizations to protect their brand and mitigate headline risk through sound operational controls.
Global Debt Registry, founded in 2005, is the independent ownership-tracking registry for the ARM industry. GDR’s patent pending account–level chain-of-title, validation documentation and consumer access services enhance the value of debt, improve regulatory compliance and help consumers verify debt collectors. GDR tracks consumer debt including credit card, student, medical, auto and personal loans. GDR is an independent organization led by senior executives from the banking industry with deep experience in compliance and data privacy. GDR is owned by a US based, $5 Billion private equity firm.