White Paper Reveals Three Key Trends within the Medical Industry

To better understand the distinctive needs of the medical industry, The Affiliated Group conducted a national quantitative research study with decision makers who were responsible for outsourcing accounts receivable within their healthcare organization.

A key takeaway from the study reveals there is an increasing trend in outsourcing pre-charge off (first party) accounts receivable with nearly one in two decision makers using their accounts receivable management provider on a first party basis.

There is also an opportunity for accounts receivable management providers to enhance client relationships. One in three consider their accounts receivable management provider to be a consultative resource, not just a provider.

Decision makers also felt there is mutual accountability for collection results with accounts receivable management providers. Having access to an online portal that provides real-time reporting on collection results was stated as helpful and important. Key must-haves in terms of online reporting functionality include:

•       Real-time reporting
•       Push instead of Pull reporting
•       Ability to export data into Excel spreadsheets and other file formats

Request your copy of the complete white paper outlining study results here.

About The Affiliated Group

The Affiliated Group specializes in the management and recovery of accounts receivable portfolios in both pre and post charge-off phases.

Customers benefit from a dual-support approach of having both internal customer service representatives as well as account executives in the field to help ensure strategic goals are met.

The combination of intellectual capital, reliable processes and strong adherence to all state and federal laws makes The Affiliated Group a leader in recoveries for creditors in the Medical, Government, Utility, Higher Education and Retail industries.