The Computer Manager Inc., developers of the industry’s leading collection software, Debt$Net®, announce the inclusion of a compliance based complaint tracking and management feature in both the Power and Prestige product lines. The new capability will not require an add-on module and will be available in the core software product lines.
The complaint tracking and management capability will allow agencies to immediately identify and classify complaints, develop plans of actions, and record resolutions. Also included are report capabilities designed to identify possible patterns and notification of needed actions.
“Debt$Net® recognizes the importance of such compliance based capabilities for our customers,” says Gary Grout, Vice President of The Computer Manager, Inc. “Therefore, we felt it important that such a feature be a requirement in the core Debt$Net® product and not be an add-on service or module. Listening to the needs of our ever-changing industry and developing solutions to those needs is part of what makes Debt$Net® forward thinking collection software.”
Founded in 1987 by principals Tony LaMagna and Gary Grout, The Computer Manager, Inc. has developed and provided the collection industry their premier core product, Debt$Net® Collection Software, as well as supporting software modules, training, custom programming and technical support. Debt$Net® offers a free, fully-functional 30-day trial, which can be requested at www.debtnet.cc or by calling 1-800-552-8397.