Interactive Data and Castel to Host Webinar on Right Party Contacts

Interactive Data, a provider of integrated contact center solutions and Castel, Inc., a leading supplier of dialing solutions, today announced they would be joint-hosting a Webinar on how companies can increase their level of “right party contacts” while also increasing efficiencies. The Roundtable on Improving Contact Results, scheduled for Wednesday April 18, 2007, is designed to be a highly interactive workshop in which attendees can discuss the unique challenges their organizations face as well as catch-up on the most recent technology advances.

“I feel that these types of seminars are vital to the growth of our industry” said John Schaeffer, President of Interactive Data. “The ability to collectively problem-solve is a proven model for advancing change,” he added. Bill Becker of Castel will provide an overview of the technology advances and best practices in the predictive dialer world and Jennifer Hart of Interactive Data will discuss how using right party contact solutions can lead to greater calling efficiencies, especially when these solutions are integrated with the dialer.