CollectorTech Provides Alternative to the Traditional Call-Center White Board

CollectorTech’s national launch today of its flagship product, CollectorView, puts new multimedia motivational tools into the hands of collection supervisors and operations managers. Unique in the industry, CollectorView focuses on motivating collectors to greater productivity by using engaging, customizable themes, graphs, and contests displayed on wall mounted HDTVs.

“There’s a difference between managing collections and managing collectors,” says Shaffer Buttars, founder and president of CollectorTech, “And the success of a collection business grows with the success of its collectors, it only makes sense to have tools that will motivate and put visibility on their activity.”

Compatible with any core collection or payment system, CollectorView uses real-time collection information including payments, promises and postdates. A rotating slideshow of motivational graphs and charts displayed on wall-mounted HDTV screens presents both individual and team success rankings. Customizable contest pages and ticker bars provide further options to highlight progress and accountability. Supervisors and executives gain valuable collector productivity data with alerts and activity overviews.

Shaffer Buttars explains, “Most dashboard systems are appendages to another system (like a dialer) and show data that is relevant to that system, but not necessarily to the collector. Others are so open-ended that significant time and effort must be spent to build and customize the program from the ground up. CollectorView is an out-of-the-box solution tailored specifically to the needs of the collection floor.”

The newly-founded company CollectorTech provides motivational tools specifically for collection floor operations. Designed to support the productivity of supervisors, operations managers and collectors, CollectorTech’s products create an engaging, easily customizable program to boost performance and build a positive atmosphere of accomplishment.