Executive Change: insideARM Hires ARM Veteran to Provide Expertise on Collection Compliance Operations

insideARM today announced the addition to its staff of Terri Haley as Director of Compliance, and the promotion of Mike Bevel, to Director of Education. These changes are part of an overall strategy to provide deep and specific educational content as well as peer networks to the ARM industry.

Terri Haley is a veteran Compliance Officer with 20+ years’ experience in the debt collection industry. She has established compliance management systems from scratch, navigated through one of the first CFPB audits, and managed key creditor relationships on behalf of her collection agency employers, including an eight-year stint as iQor’s VP of Compliance and Client Services and most recently as a Compliance Officer with Credit Bureau Collection Services.

Previously, Haley served in compliance and consumer advocacy roles for a number of collection agencies. She has a business administration degree from Georgetown University.

Stephanie Eidelman, CEO of insideARM commented “I am so excited to add Terri’s insight and expertise to our team. Her experience brings first-hand understanding of the level of information our clients need to feel confident that they are up to date.”

Mike Bevel has been an Editor with insideARM for four years, and has become the voice that many have heard as moderator of dozens of webinars. His willingness to ask questions that others won’t, his ability to curate an evolving cadre of respected industry experts, and his intelligent (…shall we say offbeat) sense of humor bring unique value to the insideARM portfolio of educational content.

Eidelman explained, “Mike and Terri will team together to ensure we provide leading quality information to compliance professionals, who often find themselves on an island within their firms. Look for a series of exciting new developments in the coming months!”