LAS VEGAS – CSI Financial Services (CSI) today announced that it has entered into a co-marketing alliance to offer its patient-friendly, ClearBalanceSM loan program in conjunction with FHS Corp’s FHSClearQuote™.
Since 1992, CSI has provided bank loans to more than 600,000 patients nationwide with a 99 percent patient satisfaction rate. The company attributes this satisfaction rating to its in-house customer service center that is dedicated to helping people and providing responsive, patient-friendly support. Through its ClearBalance loan program, CSI allows patients to meet their self-pay obligation.
FHSClearQuote offers providers a secure, web-based solution by combining the information from their contracts with payers, historic charges, and current patient benefits to calculate the patient’s out of pocket responsibility. FHSClearQuote guides users through a five-step process to capture necessary patient demographic, procedure, and benefit information to generate a financial responsibility estimation letter for the patient.
The marketing alliance allows CSI’s Zero- and Low-Interest bank loan programs to be integrated into FHSClearQuote thereby giving providers an opportunity to seamlessly offer patients the ClearBalance program to repay their self-pay out-of-pocket expenses.
Jim Utterback, CSI’s director of strategic alliances, said the alliance brings strong value to the revenue cycle by helping healthcare providers identify for patients an early estimate of their self-pay balance, and then immediately providing the patient with an affordable option to repay their balance through a ClearBalance loan.
“We are very impressed with how FHS Corp has integrated its ClearQuote price estimator into more than 250 hospitals and healthcare providers nationwide,” Utterback said. “As patients assume even greater responsibility for their healthcare expenses, through higher deductibles and co-pays, incorporating ClearBalance into FHSClearQuote is a win for healthcare providers and for their patients.”
Utterback explained that the ClearBalance program can qualify patients in less than 30 seconds, meaning FHSClearQuote can quickly and effectively identify what the patients self-pay balance will be and either collect that money upfront or with the click of a mouse provide the patient with a ClearBalance loan.
According to Tim Estes, chief executive officer and co-founder of FHS Corp, the company has dedicated over five years developing and testing our innovative FHSClearQuote estimation product to ensure credible results and functionality.
“The mission of FHS Corp has always been simple; to positively impact the future of healthcare. Partnering FHSClearQuote with a program such as ClearBalance that streamlines access to patient loans dramatically eases patient financial interactions and is yet another step toward that goal,” Estes added.
About FHS Corp.
Denver-based Financial Healthcare Systems, LLC (FHS Corp) provides an Internet-based solution to the healthcare industry’s challenge of transparency and consumerism. The FHSClearQuote™ solution generates a credible procedural price estimate providing patients with their specific out of pocket responsibility, which allows them to plan for potential medical expenses. With FHS Corp’s solution, providers initiate the financial communication with patients at or before the time of service and this transforms the provider relationship with the patient from financial adversary to advocate. For more information visit www.fhscorp.net or call 303-216-0202.
About CSI Financial Services
CSI Financial Services is a premier provider of patient loan programs. Since 1992, CSI has funded more than $600 million in patient loans enabling hundreds of thousands of patients to affordably pay off their healthcare obligations. CSI maintains its corporate office in San Diego, Calif., with regional sales offices throughout the United States. For more information about the ClearBalance program, visit www.ClearBalance.org.