Skip Tracing Firm KMS Group Launches Voice Messaging

Omaha, Neb.-based KMS Group today announced automated voice messaging as a new service offering in addition to its skip trace information solutions.  The addition of voice messaging enables KMS Group to offer a broad, robust suite of business applications and solutions to the accounts receivable management, auto finance and financial industries.

KMS Group introduces a suite of automated messaging business solutions which apply across multiple industries.  The focus is on custom inbound and outbound messaging. KMS Group’s customer segmentation and skills-based routing expertise ensures that calls are handled properly, while their advanced speech technologies maximize opportunities for high-satisfaction customer self-resolution, deflecting agent call expense onto automation where possible.

More specifically, KMS Group’s Automated Collections solutions offer extensive inbound and outbound alerting capabilities, saving clients 70 to 95 percent over the cost of agent collections.  An automated, interactive means of contacting delinquent, high-risk, over-the-limit and charged-off customers provides their customers with immediate payment options and secure promises-to-pay.

“Collection agencies often want full turnkey solutions for operational and cost efficiencies in their collection portfolios.  Our integration of automated voice messaging capabilities with skip trace information solutions helps them achieve these efficiencies,” said Kent Stormberg, President and Founder of KMS Group. 

About KMS Group
KMS Group is a professional services organization specializing in Skip Trace Information, Automated Voice Messaging and Database solutions.  Our suite of business applications and solutions help clients across several industries including Receivables Management, Auto Finance and Financial.  KMS Data’s industry leading service of performance coupled with an unparalleled commitment to quality makes us the clear choice to help maximize your return on receivables and improve the financial performance of your company.

KMS Group, visit www.kmsdata.com, e-mail kent@kmsdata.com or call 877.504.4111