DAKCS Software Systems Introduces New Hybrid, Usage Based, Cell Phone Scrub Solution

DAKCS Software Systems, Inc., in partnership with Contact Center Compliance (CCC) of Santa Rosa, California, has announced a new hybrid cell phone scrubbing solution for their integrated dialer: VIC.

This usage-based program is designed to provide a cost-effective way to address the current challenges associated with TCPA regulations prohibiting “auto-dialer” initiated calls to cell phones.

Last year, DAKCS introduced a flat-fee-based cell phone scrubbing product that worked for many clients, but left others asking for more. In cooperation with the CCC compliance team, DAKCS is now able to offer a program that works with a wide variety of client requirements.

According to Lex Patterson, DAKCS president, “As a long time customer-centric organization, we continue to work with our clients to provide them with the products and services they need when they need them. We understand the challenges associated with the TCPA regulations. Through our close partnership with CCC, we have now created a cell phone scrub solution that will work for all of our stand-alone, integrated VIC dialer customers. We have already addressed and included cell phone scrubbing for our web-based dialing product: Vocality. Today we are pleased to be able to provide an effective cell phone scrub service for all of our dialer clients.”

Ryan Thurman, Contact Center Compliance’s Director of Sales and Marketing added, “Managing wireless compliance in an era of increased enforcement is extremely risky without a reliable solution and proven expertise. Having a real-time solution integrated with DAKCS dialer provides the ultimate in failsafe protection to minimize the risk of calling cell phones that can change daily. We are excited to evolve our partnership with DAKCS to offer a cost effective and easy to implement solution.”

DAKCS Software Systems, Inc. is a proven leader in accounts receivable management solutions. Established in the early eighties by and for collection professionals, DAKCS has been providing clients with innovative and creative solutions for over thirty years. With a diversified client base, ranging from attorneys to first party collections companies, their primary focus has always been and continues to be addressing the needs of their existing clients ….staying current with industry issues and concerns, listening carefully to client requests and making things happen, quickly and cost effectively. Located in the heart of the beautiful Wasatch Mountains, DAKCS headquarters are in Ogden, Utah with a satellite location in Buffalo, New York. To learn more about DAKCS and its robust product portfolio that includes Beyond.Net, VIC, VOCALITY @client services, ASCENT, RESOLVE and more, contact the sales department at 800 873-2527 and visit the website at www.dakcs.com.

Contact Center Compliance (CCC) offers an array of software as a service (SasS) compliance products that help both contact and collection centers reduce the complexity of complying with Federal and State dialing laws. CCC compliance solutions seamlessly manage the entire Wireless and Do Not Call compliance process with a perfect track record in the industry for over 8 years with the most accurate data and compliance expertise available. To learn more contact Ryan Thurman at 866-362-5478 or email info@dnc.com.