TeleTech Looking to Hire 130 for Canadian Call Center

TeleTech Holdings, Inc. today announced that the company is actively recruiting to hire more than 130 employees for its facility located in Edmundston, New Brunswick. The facility is a state-of-the-art customer management center (CMC) that serves a major communications and media company. The jobs are available for both full-time and part-time schedules.

TeleTech is seeking applicants for customer service representatives who will provide over-the-phone help to customers of cable, Internet, and digital phone services. TeleTech representatives in Edmundston will handle inbound calls only, rather than outbound telemarketing calls. Call types include billing inquiries, payment processing, general troubleshooting for TV and internet services, inbound inquiries, service and installation booking, upgrades, and work orders. New hires will be given paid training for four weeks before taking live calls.

Candidates interested in these positions are encouraged to apply online at www.hirepoint.com. Candidates are also welcome to apply in person at TeleTech’s facility located at 11 Madawaska Centre Boulevard, Edmundston, New Brunswick, in the Centre Madawaska Mall, St-Basile District. Applicants may come by the site Monday-Friday from 8:30 a.m. to 6 p.m. TeleTech will also host a job fair at the Edmundston site on Thursday, January 11, from 9 a.m. – 7p.m.

"Since TeleTech began operations more than 24 years ago, we have dedicated ourselves to partnering with the communities where our facilities are located. Our growth and stability are a testament to the company’s ability to integrate well with communities and attract and retain quality staff members," said Charlotte DaigleBasque, site director of TeleTech’s Edmundston facility. "We look forward to creating many opportunities for people to advance their careers in a pleasant, professional environment.