Former Debt Collector Not a Fan of Debt Collectors

There’s a Q&A over on a site called PR News Channel with a former debt collector named Kori.

It…’s not great.

Kori wants you to know that as a former debt collector, she was always taught to be ruthless and that compassion has no place in the collections cycle.

For instance:

Q: What kinds of hardships were you told as a collector to take seriously?
Kori: I never took any hardship seriously. As a debt collector, a hardship was used as a collection tool. I would make all sorts of unreasonable suggestions and demands.

Kori also wants you to know that she broke the law repeatedly because that’s what you do as a debt collection professional. You break the law:

Q: Would collectors ever purposefully violate the Fair Debt Collection Practices Act (FDCPA)?
Kori: Yes, all the time. As a collector, you have to be demanding and aggressive. Most collectors are getting paid on commission so your salary depends directly on persistence. When you know your own paycheck depends on it, there’s not a lot you won’t do.

The Q&A comes from a company called Superior Debt Relief — so it makes sense that they’d try to paint the entire industry as negatively as possible so as to make their own operation seem pretty sweet-smelling in comparison.

If you’ve had a chance to read the full Q&A, take a moment to answer this survey: