The Telephone Consumer Protection Act came into being in 1991. Passed by Congress during George H.W. Bush’s presidency, the act was specifically tailored for telemarketers. However, it’s the Act’s provision against autodialers that makes it of particular interest to the collections industry.
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Compliance around TCPA is murky and fraught. Not using a dialer at all isn’t necessarily the best business practice, but using a dialer to call cell phones can put a company on the wrong side of the statute. Technology options exist that can help with TCPA compliance – but none are without some risks.
We asked several collection industry attorneys to weigh in on different aspects of technology solutions for TCPA compliance. The result? An upcoming webinar sponsored by Interactive Intelligence and moderated by insideARM.com’s own Mike Bevel. You’ll hear some of these attorneys’ suggestions, and have the opportunity to ask questions that can help tighten up your shop’s compliance measures around TCPA.
Register for the Free Webinar: https://www1.gotomeeting.com/register/412256760